Morgan Spencer
Waterville
Summary
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
9
9
years of professional experience
2017
2017
years of post-secondary education
Work History
Team Member/Supervisor
TimHortons
Hantsport
09.2024 - 02.2025
- Prepared and served high-quality beverages to customers.
- Maintained cleanliness and organization of the work area.
- Provided excellent customer service and handled inquiries promptly.
Asset Protection Associate
Superstore
Windsor
03.2024 - 09.2024
- Implemented safety protocols to enhance store security measures.
- Assisted customers with product information and inquiries.
- Reported any suspicious activities immediately upon discovery.
Flagger
Safety first
Aylesford
08.2020 - 03.2024
- Directed traffic flow to ensure safety in construction zones.
- Set up and maintained traffic control devices and signage.
- Communicated effectively with drivers and pedestrians for safety compliance.
Barista
Starbucks
Dartmouth
06.2019 - 07.2020
- Prepared high-quality beverages according to standardized recipes.
- Provided exceptional customer service during busy peak hours.
- Maintained cleanliness and organization of the workspace and equipment.
Team Member
Timhortons
Halifax
06.2017 - 10.2018
- Prepared and served high-quality beverages to customers.
- Maintained cleanliness and organization of the work area.
- Provided excellent customer service and handled inquiries promptly.
- Collaborated with team members to ensure smooth operations.
- Followed food safety guidelines during food preparation and service.
Team Member
TIM HORTONS
Antigonish
04.2016 - 05.2017
- Prepared and served high-quality beverages to customers.
- Maintained cleanliness and organization of the work area.
- Provided excellent customer service and handled inquiries promptly.
- Collaborated with team members to ensure smooth operations.
- Followed food safety guidelines during food preparation and service.
Education
East Antigonish Education Centre
Tracadie, NSSkills
- Employee training
- Team building
- Safety compliance
- Customer service
- Effective communication
- Problem solving
- Safety protocols
- Risk management
- Conflict resolution
- Adaptability and flexibility
- Communication skills
Timeline
Team Member/Supervisor
TimHortons
09.2024 - 02.2025
Asset Protection Associate
Superstore
03.2024 - 09.2024
Flagger
Safety first
08.2020 - 03.2024
Barista
Starbucks
06.2019 - 07.2020
Team Member
Timhortons
06.2017 - 10.2018
Team Member
TIM HORTONS
04.2016 - 05.2017
East Antigonish Education Centre