Morgan Sacks
Danville
Summary
Dynamic and dedicated professional with a strong work ethic and exceptional problem-solving skills. Experienced as a Sales Associate at Orangetheory Fitness, where I enhanced customer satisfaction and retention through effective conflict resolution and relationship building. Known for patience and empathy, I create positive environments that foster lasting connections.
Overview
4
4
years of professional experience
Work History
Babysitter
Self
08.2021 - Current
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
- Reassured children when upset providing emotional support and stability.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
- Built lasting bonds with the families I worked with through excellent communication skills creating strong rapport which led me being recommended amongst friends.
Sales Associate
Orangetheory Fitness
09.2022 - 04.2025
- Built relationships with customers to encourage repeat business.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Education
High School Diploma -
San Ramon Valley
Danville, CAHigh School Diploma - Journalism
University of Colorado At Boulder
Boulder, CO05-2029
Skills
- Patience and empathy
- Problem-solving
- Time management
- Strong work ethic
- Attention to detail
- Conflict resolution
Timeline
Sales Associate
Orangetheory Fitness
09.2022 - 04.2025
Babysitter
Self
08.2021 - Current
High School Diploma -
San Ramon Valley
High School Diploma - Journalism
University of Colorado At Boulder
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