Morgan McDonald
Sparwood,BC
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
8
8
years of professional experience
Work History
MHSU Administrative Assistant
Interior Health Authority
05.2023 - Current
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Maintained up-to-date knowledge of industry best practices and office software updates to maximize efficiency in administrative tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Casual: Administrative Services
Interior Health
05.2021 - Current
- Public Health Reception EVH/SWH, COVID Mass Immunization Registration, Patient Ambassador, Patient Registration
- Maintained accurate records and archives to ensure easy access to essential information for management decisions.
- Supported project managers with administrative tasks including data entry, file organization, research support services as needed throughout various stages of project cycles.
- Handled sensitive information discreetly while adhering strictly to company policies regarding confidentiality or legal compliance requirements.
- Trained and supervised employees on office policies and procedures.
- Ensured timely completion of projects with effective prioritization, delegation, and time management strategies.
Grocery Clerk
Save On Foods
06.2017 - 05.2021
- Receiving clerk, Dairy clerk, Produce clerk, Bulk clerk
- Actively participated in ongoing training sessions to stay current on company policies, industry trends, and best practices.
- Enhanced store cleanliness through diligent maintenance of aisles, shelves, and display areas.
- Contributed to increased sales performance by stocking shelves in a visually appealing manner.
- Collaborated with team members to meet daily objectives and maintain smooth store operations.
- Supported inventory management efforts through accurate tracking of stock levels and timely replenishment of products.
Cashier
Save On Foods
06.2017 - 05.2021
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Education
Diploma - Business Management
College of The Rockies
05-2026
Certificate - Business Management
College of The Rockies
Virtual Learning 06-2025
Bachelor of Arts - Psychology
Various Distance Learning Campuses
05-2024
Dogwood Diploma -
Sparwood Secondary
06.2020
Skills
- Independent and Teamwork
- Client and Customer Relationships
- Extreme Organization
- Professional communication
- Task Oriented
- OSHA Compliance
- Billing and Coding
- Schedule Management
- Data Entry
- Patient confidentiality
- Strong interpersonal skills
- Customer service
References
References available upon request.
Timeline
MHSU Administrative Assistant
Interior Health Authority
05.2023 - Current
Casual: Administrative Services
Interior Health
05.2021 - Current
Grocery Clerk
Save On Foods
06.2017 - 05.2021
Cashier
Save On Foods
06.2017 - 05.2021
Bachelor of Arts - Psychology
Various Distance Learning Campuses
Dogwood Diploma -
Sparwood Secondary
Diploma - Business Management
College of The Rockies
Certificate - Business Management
College of The Rockies
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