Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Morgan Lachance

Barrie,Canada

Summary

Adaptable team player with customer-facing experience and background in legal and administrative environments. Proven ability to manage priorities, train team members, and deliver exceptional service under pressure. Adapt to navigating complex situations and problem-solving with focus on efficiency and accuracy.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Rating Systems

ATS Healthcare
09.2024 - Current
  • Audited and organized customer information using Salesforce, ensuring compliance with company standards.
  • Conducted detailed contract assessments, showcasing analytical and organizational expertise.
  • Collaborated with shipping partner companies to design and implement an improved customer data organization system, enhancing data accuracy, and streamlining operational workflows.

Student Placement

Worsoff Law Firm
04.2024 - 08.2024
  • Conducted detailed reviews of legal cases, identifying critical errors, and drafting concise statements.
  • Collaborated with attorneys to ensure thorough preparation for court proceedings.
  • Provided comprehensive administrative support to paralegals, enabling the team to meet strict deadlines and client expectations.

Team Leader

Tim Hortons
08.2017 - 08.2024
  • Demonstrated excellent customer service and conflict resolution skills in a high-pressure environment.
  • Trained and mentored new team members, showcasing leadership and communication abilities.
  • Managed multiple responsibilities, including cash handling, food preparation, and customer interaction, while supporting teammates to meet service demands.

Education

Bachelor’s of Social Science - Criminal Justice

Humber Polytechnic
Etobicoke, ON

Skills

  • Attention to detail
  • Flexible and adaptable
  • Dependable and responsible
  • Organizational skills
  • Critical thinking
  • Teamwork and collaboration

Certification

Health and Safety Certificate, 01/01/18

TCPS 2: CORE 2022, Panel on Research Ethics, 08/01/24

Timeline

Rating Systems

ATS Healthcare
09.2024 - Current

Student Placement

Worsoff Law Firm
04.2024 - 08.2024

Team Leader

Tim Hortons
08.2017 - 08.2024

Bachelor’s of Social Science - Criminal Justice

Humber Polytechnic

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Morgan Lachance