Morgan Kobold
Dublin
Summary
Accomplished retail and operations professional with 12 years of customer service experience. Recognized for leadership and operational excellence, successfully managing teams and inventory in fast-paced environments. Consistently awarded for outstanding performance, including multiple promotions and Employee of the Month honors.
Overview
15
15
years of professional experience
Work History
Jr. ASM/ Retail Warehouse Experience
Buyers Market
Fort Bragg
10.2024 - 12.2025
- Promoted through multiple roles (Sales Associate → Team Lead → Junior Assistant Manager/Key Holder) based on performance and leadership
- Supervised team of 6 employees, ensuring efficient daily store and warehouse operations.
- Trained and mentored new hires on sales techniques, store policies, and inventory procedures
- Introduced innovative ideas and solutions that enhanced team performance and outcomes.
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked with cross-functional teams to achieve goals.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Recognized by management for providing exceptional customer service.
- Trained new hires on POS systems, inventory procedures, and customer service standards.
- Coordinated shift scheduling, call-outs, and coverage during high-volume periods to maintain operational continuity.
- Handled customer concerns and escalations, resolving issues promptly to ensure positive experiences.
- Monitored cash handling, deposits, and register accuracy to ensure compliance and minimize discrepancies.
- Oversaw inventory control, including cycle counts, stock replenishment, and shrink reduction.
- Coordinated shipping and receiving processes for accurate order fulfillment and timely processing.
- Maintained organized stockroom and sales floor to enhance efficiency and product accessibility.
- Managed opening/closing duties, cash handling, and register reconciliation as a trusted key holder
- Oversaw inventory processes including stock replenishment, organization, and backroom efficiency
- Collaborated with management to meet sales goals and improve overall store performance
- Recognized for outstanding performance with Employee of the Month (5x)
Food & Nutrition Services Associate
Saint Luke's Health Center
Jerome
01.2018 - 01.2019
- Prepared and served meals to patients and healthcare staff while following dietary guidelines and food safety standards
- Ensured accurate meal delivery and accommodated patient dietary needs, supporting individual health requirements
- Assisted with food prep, portioning, and tray assembly, ensuring timely service in fast-paced healthcare environment
- Delivered friendly, efficient customer service to patients, visitors, and medical staff, enhancing overall experience
- Maintained strict sanitation and housekeeping standards in compliance with health regulations
- Operated the snack bar independently, including cash handling and maintaining an accurate till
- Completed food service certifications and medical correspondence training
Cashier / Team Lead
Tin Hut BBQ Food Truck
Schofield Barracks
01.2014 - 01.2015
- Promoted to Team Lead within 2 months based on performance and reliability
- Processed high-volume cash transactions with precision and efficiency
- Provided fast, friendly customer service in a busy food truck environment
- Assisted with industrial-scale food prep and maintained efficiency during peak hours
- Coordinated and promoted company events that boosted customer traffic and sales
- Ensured compliance with food safety, sanitation, and cleanliness standards
- Worked in a fast-paced, high-pressure kitchen environment while ensuring quality and consistency
- Completed all required food service certifications
Food Service Associate / Cashier
Seven Palms Bar & Grill
[City]
01.2011 - 01.2012
- Provided friendly, efficient customer service, enhancing customer satisfaction in fast-paced environment
- Operated register and managed snack shack independently, ensuring smooth operations during opening/closing
- Handled cash transactions and completed daily deposits accurately, maintaining financial integrity
- Planned and prepared daily menu items, ensuring quality and consistency
- Maintained cleanliness and followed all sanitation and food safety standards
- Managed time effectively to balance food prep, service, and customer needs
Education
High School Diploma -
Moanalua High School
Honolulu, HI06-2014
Skills
- Team leadership
- Customer relationship management
- Financial Transactions
- Retail sales
- Cash handling
- POS Systems & Cash Handling
- Employee Development
- Positive demeanor
- Team Leadership and Staff Supervision
- Inventory management
- Logistics Management
- POS systems
- Training
- Merchandising
- Time management
- Conflict resolution
- Supervision
- Operational Planning
- Data Entry
- Conflict management
Languages
English
Professional
Timeline
Jr. ASM/ Retail Warehouse Experience
Buyers Market
10.2024 - 12.2025
Food & Nutrition Services Associate
Saint Luke's Health Center
01.2018 - 01.2019
Cashier / Team Lead
Tin Hut BBQ Food Truck
01.2014 - 01.2015
Food Service Associate / Cashier
Seven Palms Bar & Grill
01.2011 - 01.2012
High School Diploma -
Moanalua High School