Morgan Jeremias
Sydney,NS
Summary
Dynamic and results-driven professional with extensive experience working in Retail. Excelling in customer service and cash management. Proven track record in staff training and operational efficiency, enhancing customer satisfaction and streamlining processes. Adept at financial management and fostering a collaborative team environment, ensuring optimal performance and safety standards.
Overview
10
10
years of professional experience
Work History
Cashier Manager
Shoppers Drug Mart
Sydney River, NS
02.2019 - Current
- Managed daily cash operations, ensuring accurate transactions and efficient service delivery.
- Trained and supervised cashiers, fostering a collaborative team environment.
- Implemented inventory control measures to minimize discrepancies and optimize stock levels.
- Resolved customer inquiries and complaints, enhancing overall shopping experience.
- Developed scheduling strategies to maintain optimal staffing during peak hours.
- Streamlined checkout processes, reducing wait times and improving customer satisfaction rates.
Pharmacy Assistant
Shoppers Drug Mart
Sydney River, NS
02.2019 - 10.2020
- Processed prescriptions accurately to enhance patient care and medication safety.
- Assisted pharmacists in managing inventory, ensuring optimal stock levels of medications and supplies.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly to enhance client satisfaction.
- Trained new staff on pharmacy procedures, promoting adherence to established protocols and best practices.
- Monitored expiration dates of medications, reducing waste through timely removal of outdated products from inventory.
- Collaborated with healthcare professionals to facilitate patient education on medication usage and side effects.
Sirius Xm
Servicom
Sydney Ns
09.2017 - 08.2018
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
General Labourer
CBVRSB
Sydney River, NS
05.2016 - 09.2017
- Collaborated with team members to complete projects efficiently and safely.
- Executed daily tasks while adhering to project timelines and quality expectations.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Improved worksite efficiency by maintaining clean and organized work.
- Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
- Promoted a positive work environment by demonstrating strong teamwork and communication skills.
- Used variety of hand and power tools to complete tasks.
Education
No Degree - Pharmacy Assistant
CBBC
Sydney, NS05-2019
High School Diploma -
Sydney Academy
Sydney, NS06-2016
Skills
Customer service
Cash handling and management
Time management
Store opening and closing
Customer complaint resolution
Attention to detail
Staff training
Punctual and reliable
Workplace safety
Retail operations
Bank deposit preparation
Computer skills
Financial management
Staff management
Languages
English
Professional Working
Timeline
Cashier Manager
Shoppers Drug Mart
02.2019 - Current
Pharmacy Assistant
Shoppers Drug Mart
02.2019 - 10.2020
Sirius Xm
Servicom
09.2017 - 08.2018
General Labourer
CBVRSB
05.2016 - 09.2017
No Degree - Pharmacy Assistant
CBBC
High School Diploma -
Sydney Academy