Morgan Henry

• Provided hemodialysis treatment and patient care in compliance with DaVita clinical standards
• NFACT-certified: completed DaVita's Nephrology Fundamentals and Clinical Training program, and had been signed off for independent cannulation and AVF maturation.
• Home Dialysis Ambassador for Peritoneal Dialysis (PD), educating and supporting patients transitioning to home therapies.
• Prepared and maintained patient care equipment and supplies for procedures.
• Educated patients on treatment procedures and self-care techniques effectively.
• Participated in infection control practices to maintain a safe environment for patients.
• Provided emotional support to patients and families during treatment processes.
• Communicated effectively with other healthcare professionals regarding patient care plans.
• Monitored vital signs and reported changes to nursing staff promptly.
• Followed infection control measures when cleaning and attaching hemodialysis machine to access sites like fistulas, catheters, and grafts.
• Took and documented patient temperature, blood pressure, pulse and respiration rates before and after dialysis treatment.
• Initiated and terminated reverse osmosis water system and performed water quality monitoring tests prior to dialysis initiation.
• Eased patients' anxiety by explaining dialysis procedures and dialysis machine operations.
• Documented all patient information accurately in their medical records.
• Collaborated with healthcare team to ensure optimal patient care.
• Assisted with patient transfers from bed to wheelchair or stretcher as needed.
• Responded quickly in emergency situations by providing appropriate first aid measures.

• Maintained cleanliness and organization of dining area for optimal resident comfort.
• Collaborated with kitchen staff to ensure timely meal service for all residents.
• Assisted with meal preparation and presentation for daily dining experiences.
• Engaged with residents to enhance their dining experience through conversation.
• Managed dietary restrictions and preferences to accommodate individual resident needs.
• Performed opening and closing duties such as setting up the dining area, restocking supplies.
• Provided exceptional service to high volume of daily customers.
• Took orders from customers accurately and in a timely manner.
• Communicated effectively with kitchen staff regarding customer allergies or special requests.
• Cleaned tables and chairs to prepare dining area for next customers.
• Delivered food orders promptly and courteously.
• Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
• Followed health safety guidelines when preparing and serving food products.
• Addressed complaints to kitchen staff and served replacement items.
• Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
• Implemented feedback from customers to improve service quality and menu offerings.
• Set up tables in between patrons to reduce wait times.

This was a seasonal job I had while in high school.

• Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
• Organized merchandise displays to enhance store presentation and accessibility.
• Handled returns and exchanges following store policies and procedures.
• Assisted customers with product inquiries and provided exceptional service.
• Processed customer transactions using point-of-sale systems efficiently.
• Greeted customers and answered any questions they had about the store's products and services.
• Stocked shelves with merchandise when needed.
• Helped customers find specific products, answered questions, and offered product advice.
• Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
• Provided excellent customer service while promoting loyalty programs to increase sales potential.
• Assisted customers over the phone regarding store operations, product information and order placement.

• Organized project documents and maintained filing systems for easy retrieval.
• Coordinated supplies inventory and ordered materials for ongoing projects.
• Maintained office equipment and ensured workspace cleanliness daily.
• Provided administrative support such as typing documents, filing paperwork, photocopying, scanning documents, and faxing documents.
• Answered phone calls in a professional manner and transferred calls accordingly.
• Kept office records organized and supplies well-stocked for optimal team performance.
• Created spreadsheets using Microsoft Excel for tracking data and creating reports.
• Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
• Enhanced record keeping storage space and usability by reorganizing physical filing systems.
• Delivered messages and ran errands.
• Inventoried and ordered materials, supplies and services.
• Transcribed documents and maintained high levels of accuracy.