Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Morgan Heffron

North York,ON

Summary

Motivated social work student at York University with a strong work ethic and valuable experience in supporting children and teens with special needs. Demonstrates reliability, innovative problem-solving skills, and a deep commitment to making a positive impact in the community. Seeking a volunteer position to further develop professional competencies while contributing compassionately to those in need.

Overview

2
2
years of professional experience

Work History

Sales Associate

Garage
Barrie, Ontario
06.2024 - Current
  • Trained and mentored sales representatives on effective sales techniques, resulting in an increase in sales outcomes.
  • Provide excellent customer service, assisting customers with their selections, and ensuring a positive shopping experience.
  • Addressed and resolved customer complaints and inquiries in a professional and efficient manner.
  • Handled cash transactions, operated the register, and balanced the cash drawer at the end of shifts.

Sales Associate

Showcase
Barrie, Ontario
11.2023 - 09.2024
  • Provided accurate information about products, prices and services.
  • Managed inventory, restocking shelves, and organizing displays to maintain a visually appealing store environment.
  • Utilized sales techniques and strategies to build customer relationships and close sales.
  • Handled cash transactions and operated the register.
  • Processed transactions using a point-of-sale system.

Cooperative Education Student

Oakley Park Elementary School
Barrie , Ontario
01.2023 - 06.2023
  • Provided individualized instruction to students with special needs, resulting in improved learning outcomes.
  • Provided one-on-one assistance to students with special needs, resulting in improved academic performances.
  • Built trusting relationships with students by providing a safe and supportive environment for them to explore and discuss their feelings.
  • Assisted special needs individuals in managing and navigating sensory overload situations, ensuring a calm and safe environment.

Education

Bachelor of Arts - Social Work

York University
North York

Skills

  • Activity planning
  • Verbal and written communication
  • Educational support
  • Multitasking Abilities
  • Problem-solving abilities
  • Relationship building
  • Reliability
  • Time management abilities

Languages

English
Native/ Bilingual

Timeline

Sales Associate

Garage
06.2024 - Current

Sales Associate

Showcase
11.2023 - 09.2024

Cooperative Education Student

Oakley Park Elementary School
01.2023 - 06.2023

Bachelor of Arts - Social Work

York University

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Morgan Heffron