Morgan Hay
Ottawa
Summary
I am a reliable, enthusiastic, and trustworthy professional with a strong track record of successfully seeing projects through to completion. I thrive in collaborative environments, contributing keen attention to detail and a focused, goal-driven mindset. With a talent for active listening and thoughtful teamwork, I consistently demonstrate discretion, dependability, and a commitment to excellence. I am also dedicated to continuous growth and development, always seeking opportunities to expand my skills and contribute meaningfully.
Overview
7
7
years of professional experience
Work History
JUNIOR REGISTRATION ANALYST - PM-02
Public Services and Procurement Canada (PSPC)
05.2021 - Current
- Analyzes sponsorship requests and accompanying documentation for clients registering in the Contract Security Program.
- Conduct detailed analysis and validation of documents to ensure compliance with federal procurement policies and regulatory frameworks.
- Communicates with clients throughout the registration process while managing and maintaining accurate registration records.
- Validates contractual requirements and assess appropriate security level requests.
- Maintains current knowledge of the Contract Security Program policies, requirements and procedures in order to provide accurate guidance to clients.
OFFICE SUPPORT CLERK - STUDENT
Public Services and Procurement Canada (PSPC)
05.2018 - 04.2021
- Managed correspondence with clients looking to receive a Government of Canada clearance.
- Answered queries, obtaining and providing information and providing guidance by email or phone to clients.
- Data entered information in the system in an efficient and timely manner.
- Responded quickly to problems as they came up.
- Stepped up to act as lead when those in senior positions took extended periods of time off.
CASHIER, CONCESSION STAND - CANADIAN TIRE CENTRE
Aramark Entertainment Services (Canada) Inc.
11.2022 - Current
- Provided efficient and friendly customer service to event attendees, handling high-volume transactions during events.
- Operated the cash register, processed payments, and managed cash accurately.
- Maintained cleanliness and organization of concession stand during shifts.
- Assisted in restocking supplies and inventory management.
- Collaborated with team members to ensure smooth operations during busy periods.
Education
General Arts & Science
Algonquin College
Ottawa, ON04.2021
Media Studies & Communication 1 Year Program Certificate
Algonquin College
Ottawa, ON04.2020
Skills
- Strategic Organization
- Process Improvements
- Problem Solving
- Time Management
- Deadline Oriented
- Punctual and Reliable
Skills
Procurement and Contract Management
- Knowledge of procurement policies and procedures
- Handling inquiries and resolving issues effectively
- Experience with risk assessment and mitigation
- Ensured adherence to procurement policies and maintained precise records
Information Technology and Systems Proficiency
- Familiarity with government IT systems and software.
- Conducted functional testing of GCDocs for the paperless initiative to identify inefficiencies and ensure system reliability
- Ran and deciphered detailed reports for management while working on the Quality Control & Management Team
- Familiar with cybersecurity principles and compliance requirements
Timeline
CASHIER, CONCESSION STAND - CANADIAN TIRE CENTRE
Aramark Entertainment Services (Canada) Inc.
11.2022 - Current
JUNIOR REGISTRATION ANALYST - PM-02
Public Services and Procurement Canada (PSPC)
05.2021 - Current
OFFICE SUPPORT CLERK - STUDENT
Public Services and Procurement Canada (PSPC)
05.2018 - 04.2021
Media Studies & Communication 1 Year Program Certificate
Algonquin College
General Arts & Science
Algonquin College
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