Enthusiastic individual experienced in customer service roles with combination of leadership, customer service and sales experience. Skilled in training and problem-solving illustrated 5+ years in customer service.
Overview
4
4
years of professional experience
Work History
Social Media Specialist
Blast Off Media
04.2022 - Current
Manage social media posting
Invoicing for clients
Create social media content
Organize and file documents
Administrator
Spray Lake Sawmills Family Sport Centre
09.2020 - 08.2022
Answering phones
Auditing paperwork
Organize and file documents
Typed documents, including emails and memos
Data entry.
Server
Springbank Links Golf Club
05.2020 - 09.2020
Promoted items on beverage lists and weekly restaurant specials
Guided guests through menus while demonstrating knowledge of food, beverages
Took orders and provided excellent customer service
Made sure customers were seated in a timely manner.
Guest Service Representative
Winsport
11.2019 - 03.2020
Answered phones
Assisted people at the front counter
Organized and filed documents
Typed documents, including emails and memos.
Education
Received Bachelor Degree - Law and Society, Sociology
University of Calgary
High School Diploma -
Bowness High School
06.2017
Skills
Merchandise Promotion and Display
Delegation and Supervision
Financial Recordkeeping
Scheduling and Time-Tracking
Marketing Tools
Content Scheduling
Client Relationship Management
Timeline
Social Media Specialist
Blast Off Media
04.2022 - Current
Administrator
Spray Lake Sawmills Family Sport Centre
09.2020 - 08.2022
Server
Springbank Links Golf Club
05.2020 - 09.2020
Guest Service Representative
Winsport
11.2019 - 03.2020
Received Bachelor Degree - Law and Society, Sociology