Professional Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Received Awards
Timeline
Registered HSCPOA Personal Support Worker/Health care Aide/Medical Esthetician

Morena Poca

Holland Christian Home
Toronto,ON
22
Years of experience
13
Certification
  • Attentive Healthcare professional offering expertise in providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions.
  • Direct care professional well-versed in assisting individuals to meet medical and emotional needs.
  • Skilled Care Provider assisting elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility. Personal Care Aide experienced in assisting clients with mental impairments or physical limitations to manage everyday tasks.
  • Compassionate Personal Support Worker with 10 -15years of experience working with Alzheimer's patients..
  • Knowledgeable about safe patient ambulation, personal grooming assistance and housekeeping.
  • Devoted to patient physical comfort and emotional support. Skilled at monitoring client vitals signs.,
  • Skilled in geriatric care and providing companionship and direct assistance to cognitively impaired clients.
  • Experienced non-medical Care Provider offering 10 years or more years of expertise providing in-home care.
  • Experienced working with children and elderly, with skill anticipating and proactively addressing client needs. Offers enhanced care with flexible learning approach for patients.
  • Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support.
  • Compassionate personal support worker certified in Alzheimer's disease management and Parkinson's disease.
  • Restorative nursing care and manage conflicts professionally within the health care setting.

Work History

Personal Care Assistant

1 Year 11 Months
Toronto Homecare Services ( They KEY) | 01.2024 - 12.2025
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Monitored and assisted residents through individual service plans.
  • Maintained detailed documentation of client progress, sharing updates with family members and healthcare providers as necessary.
  • Transported clients to and from medical appointments with safety and efficiency.
  • Maintained entire family's schedule and organized events.

Personal Care Aide Assistant

1 Year 11 Months
TORONTO HOMECARE SERVICES ( THE KEY) | 01.2024 - 12.2025
  • Assisted clients with daily living activities, promoting independence and enhancing quality of life.
  • Monitored client health and safety, reporting changes to healthcare professionals promptly.
  • Administered medications according to prescribed schedules, ensuring compliance with care plans.
  • Developed positive relationships with clients, fostering trust and effective communication.
  • Maintained cleanliness and organization in client environments, creating safe spaces for care.
  • Ensured medication adherence, administering prescribed medications in a timely manner.
  • Evaluated client progress regularly, adjusting care approaches based on individual needs and feedback.
  • Improved client mobility by providing physical support and assistance during transfers and ambulation.
  • Managed time efficiently, ensuring all assigned tasks were completed within scheduled hours while maintaining high-quality care standards.
  • Adhered to all relevant safety protocols and regulations, prioritizing the well-being of clients and maintaining a secure environment at all times.
  • Maintained a clean and safe living environment for clients, performing light housekeeping tasks as needed.
  • Utilized effective communication techniques when interacting with individuals experiencing cognitive decline or communication barriers due to illness or injury.
  • Assisted with ambulating, transfers and range of motion to provide clinical therapeutic services to patients.
  • Monitored vital signs and reported any changes in health status promptly to supervising nurse or physician.
  • Promoted mental stimulation for clients by engaging them in conversation about their interests or past experiences.
  • Implemented customized care plans designed by healthcare professionals, addressing specific client needs and goals.

Personal Support Worker

6 Years 5 Months
Holland Christian Home | 05.2020 - Current

During Night Shifts, help residents feel comfortable to provide quiet environment to them. To check if their TV or Radio still turn on so turn them off, to attend their needs at night if they call us. To listen to them how they feel while i'm changing their diapers, And we do mostly changing diapers twice at night . I do mostly positioning every 2 hours to prevent bed sores to residents . And quietly rechecking residents safety in bed ( if their bed in lowest position). Assists resident using the washroom or offer urinals to male residents if its needed . Cleaning their wheelchairs, walkers or disinfect it at night, to prepare diapers for the residents for day shifts and evening shifts. And report to the nurse if residents is in pain or anything that needs nurse intervention.

During the day shift, i have to assist the residents for their activities of daily living (ADL'S ) including bathing, grooming, assists in dressing themselves etc , Change bed sheets in the morning .And to provide safe mobility to help residents to move in or transfer them to their wheelchair or to walk them around or walk inside FM hallway. To feed and assists the residents for breakfast and lunch, mostly assist them what they want to do in the morning.

During Evening Shifts, i have to continue giving baths to those residents scheduled in the afternoon bath, to feed and assists for dinner time and giving snacks, bring them to the washroom and change them. Then i will bring them to their rooms and giving them dessert with coffee, juice, tea or water. while they are still in sitting position, after few hours then assist them to their bed ready for the night shifts.

Child Care Aide or Support Worker

6 Years 3 Months
R. Stokes | 02.2014 - 05.2020
  • Working clients with special needs for over 2 years now
  • Kept patients mentally alert by entertaining, conversing and reading aloud to patients using simple words
  • Provided assistance in daily living activities by dressing, grooming, bathing and washroom assistance
  • Document vitals signs, behaviors and medications in client's records
  • Assisted clients with daily living needs, including bathing and personal grooming to maintain self-esteem and general wellness
  • Maintained clean personal areas , prepared healthy meals to support client nutritional needs
  • To go out with my clients for a walk or in the mall to communicate with other people outside
  • Provide Safety at all times

Personal Support Worker

1 Year 6 Months
M. Ditacchio | 10.2017 - 04.2019
  • Helped family members plan healthy meals, purchase ingredients and cook meals to provide adequate nutrition for client wellbeing
  • Offered social support by transporting individuals to events and activities, in addition to medical appointments and shopping trips
  • Assisted clients with daily living needs, including bathing and personal grooming, to maintain self-esteem and general wellness
  • Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients
  • Documented vitals, behaviors and medications in client medical records
  • Taking care of palliative client.

Personal Support Worker

4 Years 9 Months
MRS Wolf | 02.2014 - 11.2018
  • Provided safe mobility support to help patients move around personal and public spaces
  • Kept close eye on client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed
  • Provided basic grooming and hygiene assistance to patients, including bathing and dressing
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels
  • Applied mobility assistance knowledge to safely ambulate patients in different spaces involving varying elevations and obstacles
  • Supervised daily activities and provided assistance when needed
  • Taking care of palliative client.

NANNY/Childcare Provider

3 Years 1 Month
S. BARRY | 03.2014 - 04.2017
  • Supervised daily activities, ensuring safety and engagement in educational play.
  • Assisted children with homework, fostering learning and academic growth.
  • Prepared nutritious meals, promoting healthy eating habits for children.
  • Organized recreational activities, enhancing social skills and teamwork among peers.
  • Maintained cleanliness and order in living spaces, creating a safe environment.
  • Prepared meals and snacks for children based on dietary guidelines.
  • Implemented routines that supported emotional stability and discipline in children.
  • Collaborated closely with parents in establishing boundaries/rules within the household which helped maintain consistency across all environments.
  • Built positive and nurturing environments to support child social and emotional growth.
  • Promoted intellectual development through reading, storytelling, and engaging educational activities.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Engaged with children on age-appropriate level.
  • Managed children''s schedules effectively to ensure timely completion of homework, extracurricular activities, and daily routines.
  • Supported character-building qualities such as responsibility, respect, empathy, and self-discipline through consistent modeling of behavior expectations.
  • Implemented creative learning strategies tailored to each child''s interests and abilities for enhanced cognitive growth.
  • Coordinated transportation arrangements for school pick-ups/drop-offs or appointments while prioritizing safety precautions during transit.
  • Encouraged children to be understanding and patient with others.
  • Supervised children engaged in physical activity, learning and social skills with peers.

Nursing Assistant

4 Years 2 Months
SAFRA FAMILY ( ONE OF THE WEALTHIEST FAMILY) | 12.2009 - 02.2014
  • Assisted patients with daily activities, ensuring comfort and safety during care procedures.
  • Monitored vital signs and reported changes to nursing staff for timely interventions.
  • Maintained cleanliness and organization of patient rooms, adhering to health regulations.
  • Supported the nursing team in executing care plans and documenting patient progress accurately.
  • Supported nursing team in executing care plans and documenting patient progress accurately.

Personal Care Assistant

3 Years 2 Months
WAN SHUK PING | 03.1999 - 05.2002
  • Assisted clients with daily living activities, ensuring comfort and safety.
  • Administered medications as prescribed, maintaining accurate records for each client.
  • Developed personalized care plans in collaboration with healthcare professionals.
  • Coordinated transportation for medical appointments, enhancing client mobility.

Education

Associate of Science - Personal Support Worker

Toronto Health School | Bathurst And Wilson

- NURSING

MEDICAL COLLEGES OF NORTHERN PHILIPPINES | PHILIPPINES

- MEDICAL ESTHETICS

INTERNATIONAL BEAUTY INSTITUTE | MEDICAL ESTHETICS

Skills

Clinical documentation
Privacy and confidentiality
Medication administration
Household organization
Patient Care
Self-directed
Verbal communication
Computer-aided support
Supportive personal care
Child support modification
Behavioral management
PPE usage
Patient mobility assistance
Supportive companionship
Daily living assistance
Active listening
Multitasking
Direct patient care
Care plan management
Incident reporting
Autism support
COVID-19 safety policies
Hoyer lifting equipment
Personal hygiene assistance
Physical therapy support
Teamwork
Mobility assistance
Patient management
Dementia care
End-of-life care
Medication management
Elderly care
Conflict resolution

Certification

  • Registered in Ontario Personal Support Worker Certificate
  • CPR Certificate ( 3 years)
  • Medication Administration Training Certificate
  • Conflict Resolution in the health care setting
  • Managing Alzheimer's / Dementia clients
  • Managing Clients with Parkinson's disease
  • Nursing Restorative Care Training Certificate ( Such as: Assessment, Planning, Restorative dining, Range of Motion Exercise, Physical Activity and Training, Positioning, Mobility, and Transfers)
  • BCLS ( Basic Cardiac Life Support Certificate)
  • WHMIS certification
  • WHSA ( Worker Health and Safety Awareness Certificate)
  • PCA - Personal Care Aide

Affiliations

  • CHARTWELL VALLEY VISTA, VAUGHAN ONTARIO

Received Awards

  • Academic Excellence Award
  • Award in Clinical Efficiency
  • Award in School Commitment
  • Awarded as the most disciplined student in my school etc..

Timeline

Personal Care Assistant

Toronto Homecare Services ( They KEY)
01.2024 - 12.2025Read More

Personal Care Aide Assistant

TORONTO HOMECARE SERVICES ( THE KEY)
01.2024 - 12.2025Read More

Personal Support Worker

Holland Christian Home
05.2020 - CurrentRead More

Personal Support Worker

M. Ditacchio
10.2017 - 04.2019Read More

NANNY/Childcare Provider

S. BARRY
03.2014 - 04.2017Read More

Child Care Aide or Support Worker

R. Stokes
02.2014 - 05.2020Read More

Personal Support Worker

MRS Wolf
02.2014 - 11.2018Read More

Nursing Assistant

SAFRA FAMILY ( ONE OF THE WEALTHIEST FAMILY)
12.2009 - 02.2014Read More

Personal Care Assistant

WAN SHUK PING
03.1999 - 05.2002Read More

Toronto Health School

Associate of Science from Personal Support Worker
Read More

MEDICAL COLLEGES OF NORTHERN PHILIPPINES

from NURSING
Read More

INTERNATIONAL BEAUTY INSTITUTE

from MEDICAL ESTHETICS
Read More
Morena PocaRegistered HSCPOA Personal Support Worker/Health care Aide/Medical Esthetician