Morayo Rose Mary Ero
Summary
- Experienced Financial analyst and a resourceful banker with over 20 years of leading and demonstrated success in Treasury Finance and Banking Operations, E-business Products, Project Implementation and Management. Experience in establishing Governance, Risk and assurance, Performance, Financial analysis and Management. Global experience in leading Finance and Treasury management, managing financial teams
Overview
16
16
years of professional experience
1
1
Certification
Work History
Head of Treasury
KingMaker
03.2019 - Current
- Completed journal entries, reconciliations, and account analysis to prepare quarterly financial documents and general account management.
- Managed budgets, assets, portfolios, accounts payable, and receivable and general financial reporting procedures.
- Created and distributed reports on internal and external finances, audits, and budgets.
- Supervised accurate, efficient, and compliant completion of monthly financial reporting packages.
Acting-Head Ebusiness Operations
First Bank Of Nigeria
11.2016 - 07.2018
- Developed, communicated and executed the settlement operating procedure and management of settlement and reconciliation process, dispute resolution and case management, card productions and other logistic.
- PIN management and third party application usage, management and Vendors. Partnerships with industry stakeholders to drive product efficiency and utilization.
- Process re-engineering, revamped settlement processes and aligned with standard e-Banking operating procedures and guidelines. Collaborated with cross-functional teams on a variety of products while supporting diverse platforms within the organization.
Team Lead, Interswitch Settlement (Shared Service
First Bank Of Nigeria
10.2012 - 12.2016
- Managed the engagements with third-party stakeholders to gather requirements and reach consensus, as well as communicated requirements to IT teams.
- Introduction of a performance review engagement with key stakeholders of E business products and services which led to a top 5 Bank ranking in KPMG's annual customer satisfaction survey.
Head, E-product Settlement (shared Service Group)
First Bank Of Nigeria Limited
01.2014 - 10.2016
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Resolved escalated customer disputes with special actions such as discounts.
- Alleviated customer service needs with policy-appropriate solutions.
Team Lead,Domestic Operations
First Bank Of Nigeria
10.2009 - 08.2012
- Maximized performance by monitoring daily activities and mentoring team members.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Mandate Processing Officer
First Bank Of Nigeria
08.2008 - 08.2009
- Updated knowledge about new products, procedures and organizational changes to respond to client requests.
- Achieved high customer service levels by processing incoming requests swiftly and in accordance with procedures and policies.
- Identified and recommended changes to existing processes and procedures to improve client satisfaction.
Data Capture Officer
First Bank Nigeria
08.2007 - 05.2008
- Reviewed source documents and listings to compile resources for identifying and correcting data allocation issues.
- Liaised between data management and IT support personnel to communicate ongoing system maintenance and new software development.
- Oversaw security and information retention policies and practices according to internal and government-ordered standards.
Education
MBA - Business Administration
University of Lagos
Lagos11.2016
Associate of Arts - Management
Nigeria Institute of Management
Lagos05.2016
Bachelor of Science - Statistics
University of Ilorin
Kwara State06.2004
Skills
- Accounts Payable and Accounts Receivable
- Financial Documentation
- Derivatives Markets
- Credit Application Review
- Customer Accounts Management
- Financial Projections
- Communications Strategies
- Oversee Financial Reporting
- Financial Planning
- Operating Budget
- Account Collections
- Retail Sales Customer Service
Accomplishments
- Negotiated reduction in bank charges and fees which increased company's bottomline
- Improved the yield on excess deposits in bank accounts by negotiating higher interest rates with
banks period. - Effective and timely payments to third parties and salaries- Nigeria, Ghana & South Africa.
No financial loss recorded. - Collaborated with the Ghana team to open a new bank account and instituted the Treasury payment
process. - Engaged the payment gateway in Ghana for successful and seamless launch of payment of winnings.
Achievement for current role - Head Treasury
Languages
English
Full Professional
Certification
Financial Markets Dealers Association Certification on :
1. Introduction to Treasury Management
2. Treasury Risk management
Additional Information
- Projects
Successful automation of Cash flow Report on ERP (NetSuite)
Integration of ERP (NetSuite) and banks' internet banking application to facilitate third party payments
Timeline
Head of Treasury
KingMaker
03.2019 - Current
Acting-Head Ebusiness Operations
First Bank Of Nigeria
11.2016 - 07.2018
Head, E-product Settlement (shared Service Group)
First Bank Of Nigeria Limited
01.2014 - 10.2016
Team Lead, Interswitch Settlement (Shared Service
First Bank Of Nigeria
10.2012 - 12.2016
Team Lead,Domestic Operations
First Bank Of Nigeria
10.2009 - 08.2012
Mandate Processing Officer
First Bank Of Nigeria
08.2008 - 08.2009
Data Capture Officer
First Bank Nigeria
08.2007 - 05.2008
MBA - Business Administration
University of Lagos
Associate of Arts - Management
Nigeria Institute of Management
Bachelor of Science - Statistics
University of Ilorin
Similar Profiles
Bo Chuan ChenBo Chuan Chen
Executive Assistant to Vice President at Kingmaker Footwear Holdings LimitedExecutive Assistant to Vice President at Kingmaker Footwear Holdings Limited
SHRUTHI MURALISHRUTHI MURALI
Head of Treasury at SRMHead of Treasury at SRM
Nour Kaskas, CTPNour Kaskas, CTP
Head of Treasury at CSC Group LtdHead of Treasury at CSC Group Ltd