Morad Peter
Edmonton,AB
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. I believe I am a hardworking and passionate person/student with strong organizational skills eager to secure entry-level sales position. Ready to help team achieve company goals.
Overview
1
1
year of professional experience
1
1
Certification
Work History
COSTUMER SERVICE / CASHIER/Sales Assistant
Front Entry Cafe & Italian Bakery
07.2023 - Current
- Resolved customer concerns to meet unique needs and boost satisfaction
- Maintained high standards of customer service during high-volume, fast-paced operations
- Assisted customers with product selection, inquiries, and order customization requests
- Built loyal clientele through friendly interactions and consistent appreciation
- Participated actively in team meetings to discuss strategies for improving overall performance within the department.
- Efficiently handled customer complaints in a courteous manner, resolving issues quickly and effectively.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Collaborated with team members to ensure smooth operations during peak hours.
- Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.
- Utilized strong product knowledge to upsell items when appropriate, boosting overall sales revenue.
Education
Marketing And Consumer Studies
MaceWan University
Macewan University06.2027
Skills
- Customer Service And Assistance
- Layout Assistance
- Telephone Reception
- Basic Math Functions
- Customer Service
- Customer Satisfaction
- Empathy and understanding
- Problem-solving abilities
- Sales techniques
- Performing Needs Assessments
- Social Perception
Certification
- Class-7 License
- Certification of Computer Skills
Languages
Arabic
Native or Bilingual
English
Full Professional
Position
Costumer Service
sales position
Timeline
COSTUMER SERVICE / CASHIER/Sales Assistant
Front Entry Cafe & Italian Bakery
07.2023 - Current
Marketing And Consumer Studies
MaceWan University
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