Mony Sean
Harbor City
Summary
Experienced professional with a strong background in the skilled nursing industry, specializing in driving growth, optimizing patient admissions, and cultivating strategic partnerships. Committed to promoting operational excellence and delivering high-quality care through strategic planning.
Overview
7
7
years of professional experience
Work History
Director of Business Development
Alta Gardens Care Center
Garden Grove
09.2024 - Current
- Developed and executed business growth strategies to increase patient admissions and occupancy rates at the skilled nursing facility.
- Built and maintained strategic partnerships with healthcare providers, community organizations, and referral sources to enhance facility visibility and outreach.
- Communicated promptly and effectively with physicians and case managers to ensure that patients experience a smooth transition from the hospital to the facility.
- Collaborated with interdisciplinary teams to ensure high-quality care and services delivery, aligning business goals with patient needs.
- Reviewed patient inquiries from hospitals, evaluating diagnoses, medications, and care requirements to determine suitability for the facility's level of care.
Admissions Director
Bay Crest Care Center
Torrance
01.2024 - 09.2024
- Maintain an accurate census with bed availability.
- Coordinate tours to ensure a positive admission experience for customers and families.
- Efficiently answering calls, faxes, walk-ins, and portal inquiries.
- Maintaining close relationships with case managers, discharge planners, and physicians as valued customers, to maximize referrals and facilitate admissions.
- Working together with management and nurses to guarantee consistent, efficient admissions, discharges, and transfers.
- Ensure all new admissions documents that are required by the facility are completed in a timely manner.
- Run eligibility, and verify insurances.
- Assist nurses with the preparation of the room for all new admissions.
- Participate in and assist DBD with local community events to promote visibility and increase the facility's census.
Admission Assistant
Pacific Care Nursing Center
Long Beach
04.2023 - 01.2024
- Respond promptly to inquiry calls.
- Responsible for maintaining all the documentation involved in the admissions process.
- Provided tours of the facility, explained services, and distributed brochures to family members.
- Performs rounds every morning and evening to ensure vacant rooms and customer service for all of the new incoming residents.
- Verify eligibility.
- Working with the resident's family or responsible party to obtain signatures on consent forms and assist in the state and regulatory application process.
- Assist in calling the hospital for referrals and daily follow-up.
Director of Staff Development Assistant/ Admission Specialist
Pacific Palms Healthcare
Long Beach
09.2018 - 03.2023
- Filing
- Assist C N A with patient care
- Call for Reference checks
- Verify and update documents: Certificates, Licenses, Physical, and Tuberculosis
- Scheduling nurses in their proper station on a regular daily basis
- Greeted new residents and their families; explained what the facility has to offer, gave tours, and answered their questions.
- Maintained effective communication and interpersonal skills with supervisors, staff, and patients to ensure that coordinated efforts and high-quality service were provided.
- On-the-spot preparation of the resident's room, bed, closet, call light, and nourishment.
- Run eligibility and verify insurances
- Communicated with Patients and family members to sign and go through the Admission packet and Arbitration Agreement prior of entering the facility.
Education
Dental Assistant Program -
CONCORDE CAREER COLLEGE
GARDEN GROVE, CA03.2023
High School -
WILSON CLASSICAL HIGH SCHOOL
LONG BEACH, CASkills
- Customer service and communication
- PointClickCare proficiency
- Medical terminology expertise
- Quality assurance in care
- Market analysis skills
- Relationship management
- Regulatory compliance knowledge
- Strategic planning
Timeline
Director of Business Development
Alta Gardens Care Center
09.2024 - Current
Admissions Director
Bay Crest Care Center
01.2024 - 09.2024
Admission Assistant
Pacific Care Nursing Center
04.2023 - 01.2024
Director of Staff Development Assistant/ Admission Specialist
Pacific Palms Healthcare
09.2018 - 03.2023
Dental Assistant Program -
CONCORDE CAREER COLLEGE
High School -
WILSON CLASSICAL HIGH SCHOOL