Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
3
3
years of professional experience
Work History
Host & Cashier
PERSIAN & GREEK MEDITERRENEAN GRILL
02.2023 - 11.2023
Streamlined guest seating management, minimizing wait times and elevating customer contentment at Persian & Greek Mediterranean Grill
Employed the restaurant's digital order management system to guarantee precision and promptness in customer orders, leading to enhanced kitchen productivity and quicker table turnover
Upheld precise financial records as the cashier, ensuring financial integrity and accountability for the restaurant.
Customer Service Representative
STE BELLAAJ DE PROMOTION IMMOBILIERE
01.2021 - 12.2022
Conducted phone calls and crafted emails to pursue pending sales and maintain client engagement
Expanded business networks through consistent meetings and nurturing robust professional relationships
Delivered comprehensive information about the organization's financial products and services to clients
Engaged with clients to evaluate potential investment opportunities and assess available assets.
Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.