Montanna Romanda-Bannick
Calgary,AB
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking employee enthusiastic about learning any field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
10
10
years of professional experience
Work History
Cannabis Production Worker
Dycar Pharmaceuticals
Cranbrook BC, Canada
07.2022 - 11.2023
- Made sure that every bag looked presentable from the customers point of view; Ex. no bad trim, no Bud Rot, no small Nugs, No hair/plastic.
- Labeled and stickered each bag to be sent out to stores making sure that others labeling is correct,
- Packaged flower, pre-rolls, as well as a variety of concentrated cannabis products for shipment and delivery to retail stores and medical licensed customers.
- Followed packing processes to increase speed and accuracy.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance
Budtender
Elk Valley Cannabis
05.2022 - 09.2022
- Checked customers photo identification for validity and age requirements.
- Utilized strong interpersonal skills to build rapport with customers, establishing trust and credibility as a knowledgeable resource on cannabis products.
- Sold flowers, concentrates and edibles in fast-paced environment.
- Promoted a welcoming atmosphere by greeting each customer warmly upon arrival, fostering an inclusive environment that encouraged return visits.
- Answered questions about medicinal and recreational uses and effects and qualities of different strains.
- Enhanced customer experience by providing personalized product recommendations based on individual needs and preferences.
- Operated cash register for cash, debit, and credit card transactions with excellent accuracy levels.
Server/Kitchen Prep Cook
Blue Dog Cafe
09.2020 - 05.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Handled cash transactions accurately, maintaining proper cash handling procedures at all times.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Enhanced kitchen efficiency by preparing ingredients and assembling dishes according to recipes.
Housekeeper/Janitor
St. Eugene Golf Resort & Casino
10.2019 - 08.2020
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Contributed to a welcoming environment by maintaining clean and organized common areas such as lobbies and conference rooms.
- Maintained a well-stocked inventory of cleaning supplies to ensure all necessary equipment was available for use.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
Line/Fry/Kitchen Prep Cook
Buckhorn and Main Restaurant
01.2017 - 01.2020
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service
- Prepared meals for our lunch and dinner menu
- Took on Kitchen Supervisor responsibilities for the busy express lunch service
- Contributed to a positive team environment through effective communication and collaboration with staff members.
- Received order shipments and placed items on proper shelves to restock and organize restaurant pantry
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Demonstrated adaptability in learning new cooking methods and techniques, staying current with industry trends for continuous improvement.
Deli/HMR Clerk
Ann's Independent Grocer
01.2014 - 01.2017
- Provided responsive, exceptional service to deli counter customers by answering questions, making recommendations, providing samples, and responding to requests
- Prepared different special orders, and party trays for holidays and occasions
- Responsible for the day-to-day aspects of the Deli/HMR department including: ordering, merchandising, customer service, production, cleanliness
- Maintained excellent attendance record, consistently arriving to work on time
- Observed company return policy when processing refunds, including inspecting merchandise for wear or damage
- Resolved issues regarding customer complaints and escalated worsening concerns to the Deli for remediation
- Promoted specific item options to drive sales and achieve add-on purchases
Education
Certificate - Accounting And Payroll
Glenbow College
Calgary, AB04.2025
High School Diploma -
Fernie Secondary School
Fernie, BC2015
Skills
- Positive Attitude
- Active listener
- Customer Service
- Punctual and Reliable
- Attention to Detail
- Order Taking
- Friendly and outgoing
- Cash Register Operation
- POS System Operation
- Safe Food Handling Practices
- Valid Driver's License
- Clean Driving Record
Languages
English
Native or Bilingual
Certification
Cannabis Retail Specialist
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
Quickbooks Online
Excel
Word
Work Preference
Work Type
Full TimePart TimeLocation Preference
On-SiteRemoteImportant To Me
Flexible work hoursWork-life balanceCareer advancementHealthcare benefitsTimeline
Cannabis Production Worker
Dycar Pharmaceuticals
07.2022 - 11.2023
Budtender
Elk Valley Cannabis
05.2022 - 09.2022
Server/Kitchen Prep Cook
Blue Dog Cafe
09.2020 - 05.2021
Housekeeper/Janitor
St. Eugene Golf Resort & Casino
10.2019 - 08.2020
Line/Fry/Kitchen Prep Cook
Buckhorn and Main Restaurant
01.2017 - 01.2020
Deli/HMR Clerk
Ann's Independent Grocer
01.2014 - 01.2017
Certificate - Accounting And Payroll
Glenbow College
High School Diploma -
Fernie Secondary School
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