Montana Nicholls
Kelowna,Canada
Summary
Hardworking and dependable. Experienced with coordinating administrative tasks and maintaining organized office environments. Utilizes strong organizational skills to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs.
Reliable Dental Assistant efficiently handling administrative tasks and assisting chairside with dental procedures. Expert in assisting with 2-hand procedures, setting up exam rooms, taking dental radiographs, and preparing materials for impressions or restorations. Team-focused with commitment to providing exceptional care to all patients.
Overview
8
8
years of professional experience
Work History
Certified Dental Assistant
Advance Dental Group
09.2023 - Current
- Reduced dentist''s workload during procedures by anticipating their needs and having necessary instruments readily available.
- Utilized advanced dental equipment proficiently, including intraoral cameras and digital radiography tools, to support comprehensive patient assessments.
- Promoted a positive environment for patients and staff through effective communication and teamwork.
- Increased patient retention by developing strong relationships and providing personalized care.
- Supported dentists during procedures, assisting dental fillings, permanent, and temporary crowns and sealants.
Administrative Assistant
Nicholls Earthworks Ltd
01.2017 - Current
- Part Time Work
- Managed invoicing
- Scanned documents
- Communicated with customers
- Kept detailed records of inventory
- Organized schedules
Administrative Assistant
Boyd Autobody/Lift Auto Group
03.2022 - 09.2022
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
Medical Office Assistant
Spall Medical
09.2021 - 01.2022
- Kept records of charts
- Scanned documents
- Filed charts into different filing systems
Waitress
C-Lovers Ltd
01.2021 - 12.2021
- Kept cash drawer balanced and carefully calculated and verified orders
- Advised guests on appropriate combinations of food and drinks, accommodated requests, and noted preferences
- Checked with guests upon delivery of food items to promote patron satisfaction
- Worked in fast-paced environment, handled multiple priorities, and learned new procedures
- Delivered genuine hospitality and greeted customers upon arrival
- Collaborated with other departments during special events and functions
- Greeted customers with enthusiasm
Cashier
Superstore
06.2018 - 12.2020
- Engaged with customers while completing cash register transactions
- Maintained clean, organized, and well-stocked checkout areas
- Balanced cash drawer at beginning and end of each shift
- Worked with customer service leaders and managers to meet customer needs
- Discussed promotions and special offers to customers to increase sales
Education
Certificate - Certified Dental Assistant
Okanagan Collage
Kelowna, BC06-2023
High School Diploma -
Rutland Senior Secendary
Kelowna, BC06.2021
Skills
- Patient relations
- Records management
- Hospitality and accommodation
- Appointment coordination
- Appointment scheduling
- Administrative support
- Attention to detail
- Customer service
Timeline
Certified Dental Assistant
Advance Dental Group
09.2023 - Current
Administrative Assistant
Boyd Autobody/Lift Auto Group
03.2022 - 09.2022
Medical Office Assistant
Spall Medical
09.2021 - 01.2022
Waitress
C-Lovers Ltd
01.2021 - 12.2021
Cashier
Superstore
06.2018 - 12.2020
Administrative Assistant
Nicholls Earthworks Ltd
01.2017 - Current
High School Diploma -
Rutland Senior Secendary
Certificate - Certified Dental Assistant
Okanagan Collage
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