Montana Willers
Downey
Summary
Accomplished IT Specialist with a proven track record at the US Army, demonstrating exceptional technical proficiency and problem-solving skills. Expert in maintaining critical IT infrastructure and leading quality assurance efforts. Known for a detail-oriented approach and effective leadership, ensuring seamless network operations and training excellence.
Overview
3
3
years of professional experience
Work History
IT Specialist
US Army
03.2022 - 01.2025
- Responsible for advanced technical troubleshooting of network connectivity/data issues with customers, accurately completing mission builds and teardowns, Quality Assurance/Quality Checks, and ongoing training of other operators.
- Familiar with operating and maintaining a wide range of critical IT equipment, including Call Manager Systems, Firewalls, Routers, Switches, Virtualized Servers, TACLANEs and modems
- Conducted routine and demand maintenance, have troubleshot, operated and maintained NCW, TDMA, iDirect and FDMA components
Education
High School Diploma -
Kadena High School
Kadena, Japan06-2021
Skills
- Strong Verbal Communication
- Quickly Adjusts to Change
- Detail-Oriented Approach
- Proficient Task Prioritization
- Technical Proficiency
- Technical Problem Solving
- Effective Leadership
Timeline
IT Specialist
US Army
03.2022 - 01.2025
High School Diploma -
Kadena High School
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