Summary
Overview
Work History
Education
Skills
Timeline
Generic

Montana Westfall

Calgary,AB

Summary

Motivated Social Services Worker with comprehensive knowledge of social justice issues and systems affecting marginalized communities. Passionate about developing and facilitating programs to support communities in need. Able to advocate for clients and advance change for communities in need.

Overview

10
10
years of professional experience

Work History

SUPPORTIVE LIVING COORDINATOR

Canadian Mental Health Association
09.2024 - Current
  • Provide clients with consultation and supportive counseling in the event of an emergent or crisis situation
  • Weekly goal meetings and client interventions to help support their recovery
  • Advocate for clients when necessary and ensure they receive adequate care, treatment services, and information from the community and CMHA
  • Provide feedback to clients on their recovery progress
  • Support in the other group homes for specific shifts or additional coverage when required

ADDICTIONS OUTREACH WORKER

Recovery Alberta
03.2023 - Current
  • Distribution of harm-reduction supplies (e.g. condoms, pipes, naloxone, safer-inhalation kits, clean needles)
  • Supervised Consumption Site clinical interventions (e.g. overdose response)
  • Naloxone training and Community distribution
  • Provide referral services for clients facing crisis situations
  • Keep records of client needs, preferences and services provided
  • Work collaboratively with Urgent Care nurses, medical staff and peace officers

SUPPORT WORKER

Elizabeth Fry Society of Calgary
06.2022 - 02.2023
  • Followed strict data confidentiality rules to keep client information secure
  • Recognized crisis situations, assessing potential danger to clients and other individuals
  • Met regularly with clients to support case plan accomplishment and reevaluate goals

OVERNIGHT CASE WORKER

John Howard Society of Calgary
05.2020 - 08.2022
  • Interviewed clients to obtain social histories and assess intake needs
  • Supervision of resident activities both in the house and the community
  • Offer ongoing support to residents through conversation, role modeling behaviors, and engaging in activities to promote positive reintegration
  • Established and maintained relationships with other community agencies (Correctional Service Canada) and organizations to meet community needs and avoid duplication of services
  • Re-integration of clients back into community after involvement with the criminal justice system

SHELTER SUPERVISOR

Calgary Drop-In and Rehab Centre
05.2019 - 03.2021
  • Monitored client conduct in alignment with established policies and regulations
  • Served meals, distributed safe supplies and dispensed prescribed medication to clients
  • Recorded information, such as client identification, incidents of disturbance, keeping daily logs of client activities and referrals
  • Searched client belongings for contraband and confiscated unauthorized items
  • Overdose response and outreach

CASE WORKER

Elizabeth Fry Society of Ottawa
07.2017 - 04.2019

FRONTLINE SHELTER SUPPORT WORKER

Shepherd's of Good Hope
10.2014 - 05.2018

Education

BACHELOR OF ARTS (B.A.) IN CRIMINAL JUSTICE CANDIDATE -

Athabasca University
Calgary, AB
11-2025

TELEMEDICINE ADDICTION COUNSELLING PROFESSIONAL -

Canadian Addiction Counsellors Federation
Alberta, CA
10-2024

BACHELOR OF ARTS (B.A.) IN SOCIAL WORK -

Carleton University
Ottawa, ON
06.2018

DIPLOMA IN SOCIAL WORK -

Algonquin College
Ottawa, ON
06.2016

Skills

  • Individual Service Plans
  • Victim Assistance
  • First Aid/CPR
  • Brain Story Certification
  • Crisis Assessment
  • Overdose Response
  • Harm Reduction
  • Crisis Intervention
  • Trauma Informed Care
  • Client documentation

Timeline

SUPPORTIVE LIVING COORDINATOR

Canadian Mental Health Association
09.2024 - Current

ADDICTIONS OUTREACH WORKER

Recovery Alberta
03.2023 - Current

SUPPORT WORKER

Elizabeth Fry Society of Calgary
06.2022 - 02.2023

OVERNIGHT CASE WORKER

John Howard Society of Calgary
05.2020 - 08.2022

SHELTER SUPERVISOR

Calgary Drop-In and Rehab Centre
05.2019 - 03.2021

CASE WORKER

Elizabeth Fry Society of Ottawa
07.2017 - 04.2019

FRONTLINE SHELTER SUPPORT WORKER

Shepherd's of Good Hope
10.2014 - 05.2018

BACHELOR OF ARTS (B.A.) IN SOCIAL WORK -

Carleton University

DIPLOMA IN SOCIAL WORK -

Algonquin College

BACHELOR OF ARTS (B.A.) IN CRIMINAL JUSTICE CANDIDATE -

Athabasca University

TELEMEDICINE ADDICTION COUNSELLING PROFESSIONAL -

Canadian Addiction Counsellors Federation
Montana Westfall