Tania Ramirez
QC
Summary
Proactive Production and Quality Leader with extensive experience in managing daily operations, improving safety records, and enhancing product quality. Expertise in root cause analysis, quality control, and cost-saving initiatives. Strong skills in team communication, customer service, and problem-solving, bringing a drive for continuous improvement and operational excellence.
Experienced Production Leader with 3 years of experience monitoring automotive manufacturing. First-rate leadership and team building talents with understanding of manufacturing deadlines and goals. Organized, goal-oriented motivator of team members to meet production goals.
Overview
4
4
years of professional experience
Work History
Production Leader
Cosma Magna
2020.12 - 2022.10
- Updated production metrics and facilitate regular team communication.
- Improved safety record by implementing robust safety protocols and conducting regular safety audits.
- Worked with supervisor and other team leads to manage and prioritize staffing assignments to meet customer demand and production schedules.
- Be responsible for planning, organizing, supervising and motivating the activities of 32 employees.
- Managed daily operations to ensure timely delivery of products while maintaining strict quality standards.
- Enhanced product quality by closely monitoring production processes and implementing corrective actions as needed.
- Implemented cost-saving initiatives in the production process, resulting in significant financial savings for the company.
- Conducted root cause analysis on production issues, working closely with relevant teams to develop and implement effective solutions.
- Continuously evaluated team performance metrics to identify areas for growth and provide targeted coaching opportunities for employees.
- Prepared reports and technical documentation of day-to-day production processes.
- Met production targets and tight deadlines by collaborating closely with team members.
Quality Leader
Cosma Magna
2020.01 - 2020.11
- Collaborated with suppliers to improve material quality, reducing defects and increasing product reliability.
- Trained staff on quality control procedures and tools, fostering a culture of continuous improvement throughout the organization.
- Reduced customer complaints thorough root cause analysis and implementation of corrective actions.
- Facilitated effective communication between departments regarding quality concerns, fostering collaboration towards shared goals.
- Managed corrective action plans for identified non-conformances during internal audits, ensuring timely resolution and prevention of recurrence.
- Updated quality control standards, methods, and procedures to meet compliance requirements.
- Sorted product and provided expertise on non-conforming product requirements.
- Established and tracked quality department goals and objectives.
- Tracked quality issues with external customers, suppliers, and internal plant operations.
Customer Service
Cosma Magna
2018.12 - 2019.12
- Provided exceptional customer service by addressing concerns promptly and effectively.
- Generated reports for customer service issues and repair records.
- Resolved customer inquiries punctually and politely for professional customer service.
- Managed customer service effectiveness by monitoring performance and assessing metrics.
Education
On Course - Industrial Engineering
UTEL
Mexico City10.2026
No Degree - Business Management
Instituto Tecnologico De Saltillo
Saltillo Coahuila, Mexico07.2015
Skills
- Product line analysis
- Standard Operating Procedures
- Knowledge of problem solving techniques (8Ds), Ishikawa
- Knowledge of Core tools, IATF
- Knowledge of Microsoft Word, Excel,Power Point, BI
- Basic Knowledge of SAP
- 5S methodology
- Health and safety compliance
- Project Management
- Teamwork and Communication
- Strong Work Ethic
- Problem-Solving
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Production Leader
Cosma Magna
2020.12 - 2022.10
Quality Leader
Cosma Magna
2020.01 - 2020.11
Customer Service
Cosma Magna
2018.12 - 2019.12
On Course - Industrial Engineering
UTEL
No Degree - Business Management
Instituto Tecnologico De Saltillo
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