Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Cintia Reyes

Granada Hills

Summary

Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.

Overview

19
19
years of professional experience
2001
2001
years of post-secondary education

Work History

Shift Leader

Carl’s Jr
Granada Hills
01.2019 - 02.2025
  • Scheduled team members for shifts based on business needs and customer demand.
  • Provided exceptional customer service and maintained a positive attitude throughout the shift.
  • Performed basic maintenance tasks such as changing light bulbs or replacing broken equipment parts as needed.

Shift Manager

McDonald's
Van Nuys
05.2006 - 09.2018
  • Analyzed sales reports for trends in order to identify areas for improvement or growth opportunities.
  • Ensured compliance with health and safety regulations.
  • Conducted daily shift meetings to review sales goals, safety issues, promotions, and other topics.

Education

Preparatoria 3 Justo Sierra
Mexico City, Mexico

Skills

  • Shift scheduling
  • Customer service
  • Health regulations
  • Team leadership
  • Conflict resolution
  • Performance management
  • Effective communication
  • Time management
  • Team supervision
  • Strategic thinking
  • Flexible schedule
  • Team-building activities

Languages

English
Native/ Bilingual
Spanish
Professional

Timeline

Shift Leader

Carl’s Jr
01.2019 - 02.2025

Shift Manager

McDonald's
05.2006 - 09.2018

Preparatoria 3 Justo Sierra
Cintia Reyes