Monserrat Martinez
Paramount
Summary
Dynamic professional with extensive experience in office administration and customer service, notably at the Department of Justice. Proven ability to enhance workflow through effective scheduling and document management. Strong problem solver with a commitment to maintaining organization and efficiency, fostering collaboration, and ensuring compliance in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Warehouse Worker
Prime Matters
09.2025 - Current
- Oversaw daily warehouse operations to ensure efficient workflow and safety compliance.
- Trained and guided new team members on equipment usage and safety protocols.
- Managed inventory control processes, ensuring accurate stock levels and timely replenishment.
- Coordinated shipping and receiving activities, optimizing loadout schedules for efficiency.
- Managed a team of warehouse personnel, delegating tasks effectively to optimize workflow.
- Maintained cleanliness and organization of workspace, supporting overall safety standards in the facility.
Legal Administrative Assistant
Department of Justice
06.2024 - 09.2025
- Managed case files, maintaining organized records to support efficient retrieval and workflow processes.
- Assisted in trial preparation by compiling evidence, exhibits, and witness lists for court proceedings.
- Assigned investigation reports to the state police investigators, tasking them with conducing inquires into a specific case.
- Coordinated schedules and appointments for attorneys, optimizing time management across multiple cases.
- Managed general clerical needs such as opening and closing files, scanning sheets and faxing documents.
- Coordinated scheduling and maintained calendars for multiple executives, ensuring efficient time management.
Legal Administrative Assistant
Rosarito Police Department
03.2023 - 05.2024
- Registration of police officers once they finished their academy.
- Implemented document management system enhancements, improving accessibility of critical information for legal teams.
- Administrated the records and compliance protocols for the permit so police officers could be legally authorized to carry their service weapons.
- Developed training materials for new administrative staff, fostering a collaborative learning environment within the office.
- Streamlined communication processes between departments, enhancing collaboration on complex legal matters.
- Prepared drafts of forms, letters and agreements for legal staff use.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Sales Associate
Sears
10.2021 - 02.2023
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained accurate inventory levels through regular stock checks and replenishment processes.
- Utilized point-of-sale systems for efficient transaction processing and customer service.
- Collaborated with team members to achieve sales goals and improve store performance.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Resolved customer complaints promptly, ensuring satisfaction and fostering repeat business.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Education
J.D. - Law
Universidad Nueva Baja
Rosarito Baja California Mexico12-2024
Skills
- Office administration
- Document preparation
- Data entry
- Computer skills
- File organization
- Time management
- Strong problem solver
- Scheduling and calendar management
- Filing and data archiving
- Communication
- Costumer Service
- Adaptability
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Warehouse Worker
Prime Matters
09.2025 - Current
Legal Administrative Assistant
Department of Justice
06.2024 - 09.2025
Legal Administrative Assistant
Rosarito Police Department
03.2023 - 05.2024
Sales Associate
Sears
10.2021 - 02.2023
J.D. - Law
Universidad Nueva Baja