MONSERRAT JABLE
Etobicoke,Ontario
Summary
Detailed House Cleaner with one year performing residential housekeeping and cleaning. Highly skilled at completing housekeeping duties for multiple clients weekly. Background using correct cleaning chemicals and agents.
Overview
4
4
years of professional experience
Work History
House Cleaner
Self-employeed
04.2023 - Current
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Developed strong relationships with clients through consistent high-quality service and friendly interactions.
Cleaner
Affinity Solutions
03.2023 - 09.2023
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
CUSTOMER SERVICE
Real Estate Office
01.2021 - 01.2023
- Prepared Contracts and processed money transactions cash, debits and credit cards
- Answered questions and resolved complaints and issues with clients
- Filed documents and maintained clients file with updated information.
CUSTOMER SERVICE
University of Oriente
01.2020 - 01.2021
- Worked in the Call Centre receiving calls, making calls
- Resolved issues and de-escalate problems
- Referred calls to the department that can assist them further.
Education
GED -
COLEGIO DE BACHILLERES
MEXICO06.2019
Skills
- Customer Service
- Deep cleaning expertise
- Dusting Techniques
- Cleaning and organizing abilities
- Proficient in computer use, Microsoft Office, Word, Power Point and Excel
- Excellent communication skills in English and Spanish
- History of completing tasks efficiently and in a timely manner
- Fast learner who can follow instructions and enjoys learning new tasks
References
AVAILABLE UPON REQUEST
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
House Cleaner
Self-employeed
04.2023 - Current
Cleaner
Affinity Solutions
03.2023 - 09.2023
CUSTOMER SERVICE
Real Estate Office
01.2021 - 01.2023
CUSTOMER SERVICE
University of Oriente
01.2020 - 01.2021
GED -
COLEGIO DE BACHILLERES