Monse Caldeorn
Toronto,ON
Summary
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Salon Associate
Classic Tan
06.2024 - Current
- Maintain cleanliness and organization of the salon, including beds, rooms, and common areas.
- Manage appointment bookings and schedules.
- Answer customer questions about tanning products, services, and equipment.
- Promote and sell tanning packages, lotions, and upgrades.
- Handled all point-of-sale transactions, including cash, credit, and gift card payments, with accuracy and efficiency.
- Balanced cash drawer at the beginning and end of shifts to ensure accurately
Deck Ambassador
British Swim School
06.2022 - 06.2024
- Maintain a high standard of safety supervision at all times.
- Responsible for lifeguarding and instructing on a regular basis each shift.
- Oversee programs and staff to ensure programs run smoothly and efficiently
- Coming up with fun activities for children and ensuring the safety of their environment.
- Examine injured persons and administer first aid or cardiopulmonary resuscitation, if necessary, using training and medical supplies and equipment.
- Manage class schedules, attendance, lesson board, and report attendance.
Swimming Instructor
British Swim School
06.2022 - 06.2024
- Implemented ongoing assessments of student progress, adjusting lesson plans accordingly to ensure continued growth in abilities.
- Improved student confidence in water by providing individualized feedback and personalized instruction.
- Used teaching aids such as kickboards, diving rings, and fins correctly to teach students.
- Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.
- Took notes strengths and weaknesses of each child in class to track progress.
Education
Bachelor of Arts - Criminology
York University
Toronto, ON04-2028
Skills
- Customer service
- Time management skills
- Cash handling
- Reliability and punctuality
- Customer relations
- Professionalism and courtesy
- Staff training
- Sales expertise
Languages
Spanish
Certification
- CPR B
- Standard First Aid
Timeline
Salon Associate
Classic Tan
06.2024 - Current
Deck Ambassador
British Swim School
06.2022 - 06.2024
Swimming Instructor
British Swim School
06.2022 - 06.2024
- CPR B
- Standard First Aid
Bachelor of Arts - Criminology
York University
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