Monorom Erik Chau
Santa Rosa
Summary
Committed job seeker with a history of meeting company needs through consistent and organized practices. Skilled in working under pressure, and adapting to new situations and challenges to best enhance the organizational brand. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
7
7
years of professional experience
Work History
Car Detailer
Toyota
Santa Rosa
06.2022 - 12.2022
- Applied waxes, sealants, and protective coatings to preserve paint and interior surfaces.
- Restored headlights by applying special cleaning solutions that removed yellowing caused by UV exposure.
- Checked vehicles prior to service and immediately afterward to identify damages.
- Managed inventory of cleaning supplies and equipment, ensuring availability for tasks.
- Applied protective sealant coating on painted surfaces after thorough cleaning.
- Sanitized interiors by spraying antibacterial agent onto hard surfaces such as door handles, steering wheel covers, gear shifts.
Reconditioning Associate
CarMax
Santa Rosa
05.2020 - 01.2022
- Recorded details about the condition of each vehicle before beginning reconditioning work.
- Worked with carriers to bring in vehicles, as well as to ship out vehicles to other stores.
- Performed thorough inspections of used vehicles to identify any damage or necessary reconditioning work.
- Cleaned and detailed interior and exterior of vehicles, including windows, wheels, carpets, upholstery, bumpers and engine compartments.
- Used diagnostic equipment to detect mechanical issues in engines or other parts.
Cashier and Cook
Kfc Chicken
Santa Rosa
03.2016 - 07.2018
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Answered customer questions and provided store information.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Enforced proper sanitation practices to prevent spoiling or contamination of foods.
- Resolved customer complaints regarding food quality or services provided.
Cashier
Graton Casino
Rohnert Park
05.2017 - 07.2017
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Worked closely with front-end staff to assist customers.
- Greeted customers, took orders and answered questions about menu items.
- Provided assistance during busy periods by taking on additional responsibilities as needed.
Education
Associate of Arts - Automotive Technology
Santa Rosa Junior College
Santa Rosa, CA05-2024
Skills
- Customer service
- Problem solving
- Time management
- Attention to detail
- Multitasking and organization
- Hospitality and accommodation
- Staff assistance
Languages
English
Professional
Timeline
Car Detailer
Toyota
06.2022 - 12.2022
Reconditioning Associate
CarMax
05.2020 - 01.2022
Cashier
Graton Casino
05.2017 - 07.2017
Cashier and Cook
Kfc Chicken
03.2016 - 07.2018
Associate of Arts - Automotive Technology
Santa Rosa Junior College
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