Monir Hossaini
135 Hillcrest Ave, Mississauga,ON
Summary
Reliable, offering strong multitasking, problem-solving and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business. Trained in various areas and flexible with changing business needs.
Overview
5
5
years of professional experience
Work History
Cashier
Paykar Shop
03.2022 - 05.2023
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted over 300 customers per day.
- Learned duties for various positions and provided backup at key times.
Retail Store Associate
LC Waikiki
04.2021 - 05.2023
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Answered questions about store policies and addressed customer concerns.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
General Warehouse Worker
Dunya Cargo
02.2020 - 05.2021
- Maintained safe and clean work environment by keeping warehouse work areas neat, floors clean and goods safely stacked.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Received and processed warehouse orders using handheld scanner.
- Quickly prepared orders for delivery by picking from shelves, packing in boxes and attaching shipping labels.
- Used pallet jacks and forklifts to load and unload freight from flatbed trailers.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 50 pounds.
Installer Helper
Sharif Camran Company
03.2018 - 01.2020
- Followed safety protocols and best practices for installation, maintenance, or repair work..
- Operated variety of power tools and hand tools.
- Followed safety protocols on job sites.
- Installed new equipment in multiple customer locations.
- Installed complete systems at new residential and business construction sites.
- Laid out materials and system components to prepare for installation.
- Operated tools, equipment, and machinery according to safety standards.
Education
Graduate Certificate - English
University of Central Asia
Dushanbe, Tajikistan06.2023
Graduate Certificate - Leadership And Management
LEAP
Dushanbe, Tajikistan 07.2022
High School Diploma -
Samanian High School
Dushanbe, Tajikistan 04.2022
Skills
- Product Recommendations
- Drawer Balancing
- Cash Register Operation
- Returns Processing
- Customer Assistance
- Written and Verbal Communication
- Inventory Management
- Problem Solving Skill
- Lifting and carrying up to 50lb
Languages
English
Full Professional
Persian
Native or Bilingual
Timeline
Cashier
Paykar Shop
03.2022 - 05.2023
Retail Store Associate
LC Waikiki
04.2021 - 05.2023
General Warehouse Worker
Dunya Cargo
02.2020 - 05.2021
Installer Helper
Sharif Camran Company
03.2018 - 01.2020
Graduate Certificate - English
University of Central Asia
Graduate Certificate - Leadership And Management
LEAP
High School Diploma -
Samanian High School
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