Professional with extensive experience in providing exceptional customer service and administrative support. Knowledgeable of HMO's, Medicaid and Medicare. Over 9 years of experience in the admissions coordination field as well as medical records and social services in a skilled nursing facility. Friendly and hospitable with excellent written and verbal communication skills. Adept at providing facility tours, coordinating and executing the admissions process and coordinating marketing programs. Strong proficiency in customer service and public relations.