Summary
Overview
Work History
Education
Skills
Hobbies and Interests
References
Timeline
Generic
Monique Ulliac

Monique Ulliac

Lac La Biche

Summary

Passionate/Energetic Elementary Teacher with more than 20 years of experience spanning across grades K-8. Dedicated to developing and implementing diverse curriculum covering a wide range of subjects. Highly skilled at motivating students through positive encouragement and reinforcement of concepts via interactive classroom instruction and observation. Successful in helping students develop strong literacy, numeracy, social and learning skills. Every child has the ability to reach their full potential when they are in a safe environment that encourages and fosters risk taking through a growth mindset. My philosophy guides me to reach every child academically by first reaching them and connecting with them emotionally. Relationships guide my teaching.

Overview

27
27
years of professional experience

Work History

Elementary Generalist

Northern Lights Public School Division
Lac La Biche
02.1998 - Current
  • Teaching in a self contained classrooms ranging from grades Kindergarten to grade 8.
  • Planned and implemented integrated lessons to meet national standards.
  • Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
  • Held conferences with parents to address questions, discuss academic progress and encourage learning goals.
  • Encouraged creative thinking and motivated students by addressing individual strengths and weaknesses based on standardized testing results.
  • Incorporated multiple types of teaching strategies into classroom.
  • Enhanced student knowledge of technology by integrating various web-based applications for research and assignments.
  • Reviewed curriculum and devised alternate approaches to presenting lessons to increase student understanding.
  • Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
  • Redirected students using Positive Behavior Support (PBS).
  • Created and managed IPPs to define student learning objectives and educational strategies, in addition to applying instructional knowledge and methods to support goals.
  • Built positive relationships with students and parents.

Customer Service Representative

Lac La Biche County
Lac La Biche
04.2017 - 01.2021
  • Customer Service Representative in a multiplex which includes a fitness area, field houses, ice rinks and other facilities.
  • Utilized proven problem-solving methods in accordance with company policy to enhance client satisfaction.
  • Screened and transferred incoming calls, took down messages and transmitted information and documents to internal personnel as point of contact for office.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
  • Managed efficient cash register operations, including scanning items, processing payments and issuing receipts.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Created inviting environment for customers by maintaining facility organization and cleanliness.

Software Application Specialist

StudentsAchieve Software Inc
Edmonton
01.2005 - 02.2006
  • Running a Software Helpdesk Training the Trainer as well as end users Creating implementation plans for new software pilots and purchases Complete all tasks involved in attending Conferences Order supplies/decorations Maintain all paperwork Send out company booths (Nationally & Internationally), Train the Trainer and end users.
  • Creating and maintaining project plans.
  • Operate help desk.
  • Operate presentations equipment.
  • Data entry and Troubleshooting.
  • Convention/Conference preparation duties.
  • Internet research for potential clients.
  • Using many software applications as needed and required to complete my duties (Word, Excel, Publisher, WebEx NetMeeting, PowerPoint, etc.).
  • Creating and distributing Business Newsletters, Product pamphlets and brochures.

Emergency Medical Responder

ProSafe
Whitecourt
01.2004 - 01.2005
  • Assessed patient stability, scene safety and communicated nature of injury or illness to treatment team.
  • Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.

Education

Bachelor of Education - Psychology

University of Alberta
Edmonton
12.1998

Education

Concordia University
Edmonton
04.1995

High School Diploma -

JAWS High School
Lac La Biche
06.1990

Ecole Plamondon School
Plamondon
06.1990

Skills

  • Problem Solving
  • Creativity
  • Communication
  • Ability to Multitask
  • Adaptability
  • Communication Skills
  • Leadership
  • Personal Growth and Development
  • Nature Enthusiast

Hobbies and Interests

Obstacle course racing, Trail running, Hiking, Paddle boarding, Kayaking, Mountain climbing, Acrylic painting, Pour painting, Historical fiction, Self development, Leadership

References

  • Kim Nashim, from NLPSD, 780-623-4672, kim.nashim@nlsd.ab.ca
  • Caroline Franke, from NLPSD, 780-623-4129, carolina.franke@nlsd.ab.ca
  • Samear Abougouche, from NLPSD, 780-623-4271, samear.abougouche@nlsd.ab.ca

Timeline

Customer Service Representative

Lac La Biche County
04.2017 - 01.2021

Software Application Specialist

StudentsAchieve Software Inc
01.2005 - 02.2006

Emergency Medical Responder

ProSafe
01.2004 - 01.2005

Elementary Generalist

Northern Lights Public School Division
02.1998 - Current

Bachelor of Education - Psychology

University of Alberta

Education

Concordia University

High School Diploma -

JAWS High School

Ecole Plamondon School
Monique Ulliac