Open To Work
Monique Robinett
San Jose
Summary
Results-oriented Fulfillment Supervisor with extensive experience in workflow optimization, inventory management, and safety compliance. Skilled in training staff, resolving conflicts, and enhancing customer satisfaction. Proven ability to drive team efficiency and foster high-performing environments. Strong leadership and time management skills with proficiency in relevant software.
Overview
12
12
years of professional experience
Work History
Fulfillment Department Supervisor
Lowe’s
San Jose
10.2017 - Current
- Supervised daily operations to ensure efficient workflow and customer satisfaction.
- Trained staff on product knowledge and company policies for improved performance.
- Managed inventory levels and organized stock to maintain store appearance.
- Implemented safety protocols to promote a secure work environment for employees.
- Conducted performance evaluations to identify training needs and development opportunities.
Cashier
Walmart
San Jose
05.2017 - 10.2017
- Maintained cleanliness and organization of checkout areas to create a welcoming environment for customers.
- Assisted customers with product inquiries and store navigation by guiding them directly to items to improve their shopping experience.
- Executed payment transactions swiftly to minimize wait times and enhance customer satisfaction during checkout.
Cashier
Dollartree
San Jose
04.2014 - 05.2017
- Handled cash, credit, and electronic payment transactions with accuracy, contributing to smooth transaction flow.
- Processed customer transactions at point of sale, ensuring fast service and positive shopping experience.
- Maintained cleanliness and organization of checkout areas, enhancing store environment for customers.
Education
Independence Studies
San Jose, CASkills
- Inventory management
- Supply chain logistics
- Safety protocols
- Performance evaluation
- Project management
- Sales forecasting
- Staff training
- Customer service
- Performance improvement
- Team leadership
- Leadership skills
- Conflict resolution
- Effective communication
- Problem-solving
- Employee engagement
Accomplishments
I have a lot of surveys about my customer service I even got a few emails about my customer service.I have a few regconition awards.
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
RemoteOn-SiteSalary Range
$38/hr - $1000/hrTimeline
Fulfillment Department Supervisor
Lowe’s
10.2017 - Current
Cashier
Walmart
05.2017 - 10.2017
Cashier
Dollartree
04.2014 - 05.2017
Independence Studies