Monique Padilla
Palmdale
Summary
Experienced Security professional with background in a variety of security settings. Strengths include development and implementation of security policies, procedures, and protocols to ensure safety. Skilled in teamwork, communication, problem-solving, and crisis management. Previous work involvement resulted in improved overall safety measures and decreased incidents.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Security Supervisor
Allied Universal Security Services
Valencia
05.2023 - Current
- Provided ongoing coaching, feedback, development opportunities, discipline when necessary to ensure employees are meeting expectations.
- Collaborated closely with law enforcement agencies to provide assistance during investigations or emergencies.
- Analyzed employee behaviors and identified any suspicious activities or potential breaches in security protocols.
- Performed periodic testing of fire alarm systems throughout the facility ensuring functionality at all times.
- Developed strategies for mitigating risks associated with physical security elements such as locks, cameras, alarms.
- Reviewed incident reports submitted by subordinates for accuracy and completeness.
- Responded quickly to emergency situations as they arise by deploying appropriate resources and personnel.
- Supervised access control at all entrance points of the facility, ensuring only authorized personnel are granted entry.
- Maintained records of all incidents that occurred on site including lost and stolen items and unauthorized persons present.
- Coordinated with vendors to ensure timely delivery of materials, equipment, and services related to security operations.
- Conducted regular patrols of the premises to identify potential threats or safety hazards.
Loss Prevention Officer
Ross Dress for Less
Palmdale
10.2022 - 02.2025
- Assisted in the implementation of new technologies such as electronic article surveillance systems or CCTV cameras.
- Conducted internal investigations into employee theft or policy violations.
- Maintained accurate records of losses due to shoplifting or fraud.
- Provided customer service assistance when needed during peak shopping times.
- Analyzed video surveillance footage to identify potential criminal activity.
- Participated in the development of operational strategies for reducing shrinkage levels.
- Monitored and inspected store entrances, exits, and checkout areas to detect shoplifting or other suspicious activities.
- Inspected merchandise for signs of tampering or damage.
- Responded to alarms, emergency situations, and safety concerns in a timely manner.
- Reviewed inventory discrepancies and took corrective action as necessary.
- Collaborated with store personnel on the execution of security plans during special events.
- Investigated incidents of theft by identifying suspects, gathering evidence, and preparing detailed reports.
- Prepared daily reports detailing any incidents that occurred during shift hours.
- Performed regular security audits to ensure policies are being followed correctly.
- Implemented effective methods for deterring shoplifters from entering premises.
- Interacted with customers in a professional manner when confronting suspected theft cases.
- Monitored and supervised customer's activities in store to detect signs of attempted theft.
Training Cadet
Antelope Valley College
Lancaster
12.2021 - 09.2022
- Monitored progress of individual cadets during their training period.
- Performed administrative duties such as filing, typing, and data entry.
- Participated in community outreach programs aimed at recruiting new cadets.
- Attended briefings, meetings, and other events related to cadet operations.
- Encouraged collaboration between senior and junior members in order to foster team building.
- Analyzed feedback from post-mission debriefs to identify areas needing improvement or corrective action.
- Conducted inspections of personnel uniforms and equipment for compliance with standards.
- Assisted in the development of training plans for new cadets.
- Acquired working knowledge of department practices, procedures and equipment by participating in training sessions and one-on-one mentoring.
- Received emergency and non-emergency telephone calls from public for police, fire or other services.
- Developed critical thinking skills through the analysis of tactical scenarios and problem-solving exercises.
- Prepared and issued parking citations to vehicles parked illegally.
- Participated in leadership development programs to enhance decision-making and team management skills.
- Assisted sworn officers in field with traffic control.
- Patrolled grounds and buildings on foot, by bicycle or via car to monitor activity and deter crime.
Education
Associate of Science - Administration of Justice
Antelope Valley College
Lancaster, CASkills
- Investigation techniques
- Risk assessment
- Emergency response
- Surveillance systems
- Report writing
- Customer service
- Team building
- Alarm monitoring
- Crime prevention
Languages
English
Native/ Bilingual
Spanish
Professional
Certification
- Guard Card
Timeline
Security Supervisor
Allied Universal Security Services
05.2023 - Current
Loss Prevention Officer
Ross Dress for Less
10.2022 - 02.2025
Training Cadet
Antelope Valley College
12.2021 - 09.2022
Associate of Science - Administration of Justice
Antelope Valley College