Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Monique M Orona

San Bernardino

Summary

Merchandising professional with proven expertise in team leadership and customer relationship management. Skilled in developing and implementing effective merchandising strategies that enhance store performance. Experienced in training staff to improve customer satisfaction and drive sales results.

Overview

4
4
years of professional experience

Work History

Merchandiser

Frito Lay North America
Bloomington
04.2023 - 09.2025

Stocked and rotated shelves, constructing displays to maximize results for stores and suppliers.

  • Coordinated planogram execution with store management to ensure compliance with merchandising standards.
  • Developed merchandising plans based on customer buying habits and industry trends.
  • Trained new staff members on merchandising operations for improved effectiveness.
  • Researched potential success of new products in assigned stores to inform inventory decisions.
  • Monitored competitor activities to maintain competitive advantage in the market.

Overnight Manager

Stater Brothers Markets
Ontario
09.2021 - 04.2023
  • Supervised night shift staff, ensuring adherence to company policies and procedures.
  • Implemented training programs and cross-training methods to maintain productivity during absences.
  • Covered switchboard, effectively managing calls from guests and upper management.
  • Completed opening, closing, and shift change functions to uphold operational standards daily.
  • Delegated tasks, setting clear priorities and goals for team members.
  • Mentored new hires, offering insights into various company programs.
  • Coordinated with departments to ensure seamless overnight operations.

Education

Medical Assistant - Medical

North West College
West Covina, CA
08-1998

High School Diploma -

St Paul High School
Santa Fe Springs, CA
06-1993

Skills

  • Visual merchandising and planogram execution
  • Stock management and product placement
  • Scheduling expertise
  • Sales strategies
  • Strong leadership
  • Complaint handling
  • Sales leadership
  • Customer service focus
  • Multi-department management
  • Staff training experience
  • Emergency response readiness
  • Bank deposit preparation
  • Professional demeanor

References

References available upon request.

Timeline

Merchandiser

Frito Lay North America
04.2023 - 09.2025

Overnight Manager

Stater Brothers Markets
09.2021 - 04.2023

Medical Assistant - Medical

North West College

High School Diploma -

St Paul High School
Monique M Orona