Monique Miller
Riverside
Summary
An empathetic healthcare professional who coaches clients through their life challenges, including mental health and substance abuse conditions.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Care Giver
IN HOME SUPPORT SERVICES
Riverside
04.2015 - Current
- Assisted clients ages 55 - 88 with personal care including dressing, mobility, administering medications, personal hygiene, and transporting to doctor appointments.
- Ensured clients met their nutritional needs by providing meal planning, meal preparation, grocery shopping, dishes, and kitchen clean-up.
- Observed and reported sudden changes in clients' mental, physical, or emotional conditions.
- Established and maintained effective communication and professional relationships with family members.
- Updated client health charts.
Security Guard
JCT SECURITY SERVICES
San Diego
01.2016 - 12.2021
- Patrolled grounds and warehouse building.
- Regularly checked entrances and exits to ensure nothing had been tampered with.
- Granted access to areas based on identification. Kept logs of visitors.
Parent Mentor
CONFIDENTIAL GIRL'S GROUP HOME
Escondido
12.2017 - 01.2019
- Meet with clients four times weekly and mentor them to achieve goals regarding children, education, and career.
- Empowered seven female clients to graduate from high school. Tutored them in Algebra, assisted them with online learning, and advocated for them with their guidance counselors.
- Helped two girls through the emotional process of reunification with their babies.
- Act as a confidant and coach to clients in very challenging circumstances including self-harm and suicidal thoughts.
- Facilitate group discussions on a variety of topics including relationships, daily living skills, parenting, and education.
Life Coach
HELPING HANDS
Fontana
06.2011 - 12.2017
- Conducted individual counseling sessions to address physical, mental, social and emotional problems caused by substance abuse and mental illness.
- Referred clients to outside social service providers including support groups, therapists, and rehab professionals.
- Coached patients on creating structure in their lives to deter them from falling into unhealthy behaviors.
- Worked with clients on creating vision boards that helped them stay focused on their goals for each day, week, month, and year. Encouraged clients to push past their obstacles to live a healthier life.
- Communicated and advocated for clients with local agencies, employers, and courts.
- Facilitated group discussions on a variety of topics including relationships, daily living skills, and education.
Education
Naval Junior ROTC -
Bloomington High School
Bloomington, CABachelor's degree - Criminal Justice
Mt San Jacinto Community College District
Riverside, CASkills
- Patient monitoring
- Account management
- Microsoft Excel
- Customer relationship management
- Security
- CRM software
- Communication skills
- Computer skills
- Microsoft Office
- Surveillance
- Organizational skills
- Analysis skills
- Time management
- Loss prevention
- Google Docs
- Microsoft Word
- Leadership
- CPR
- Sales
Certification
- Class G Security
- Armed Security License
Timeline
Parent Mentor
CONFIDENTIAL GIRL'S GROUP HOME
12.2017 - 01.2019
Security Guard
JCT SECURITY SERVICES
01.2016 - 12.2021
Care Giver
IN HOME SUPPORT SERVICES
04.2015 - Current
Life Coach
HELPING HANDS
06.2011 - 12.2017
Naval Junior ROTC -
Bloomington High School
Bachelor's degree - Criminal Justice
Mt San Jacinto Community College District