Monique Mercado

• Trained on forklift operations and dock receiving procedures.

• Lead shifts and support workflow coordination to meet productivity goals.

• Operated RF scanners and maintained accurate inventory counts.

• Ensured safe and efficient handling of incoming and outgoing freight.

• Communicated effectively with managers and team members

• Proven ability to learn quickly and adapt to new situations.
• Demonstrated respect, friendliness and willingness to help wherever needed.

• Streamlined packing processes, reducing order fulfillment time while maintaining accuracy.
• Prepared orders for shipment by picking, packing, and labeling merchandise.
• Worked safely around moving machinery.

• Delivered high-quality customer service and assisted with product selection.

• Maintained store cleanliness, restocked merchandise, and managed sales floor appearance.

• Handled transactions and returns using the POS system.

• Assisted customers with purchases and product recommendations.

• Organized inventory and ensured a clean and shoppable retail space.

• Supported team in achieving daily sales targets.