Monique Luna
Wilmington
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Medical Records Clerk
Digestive Care Consultants
08.2024 - 06.2025
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Scanned medical records in digital format for easy retrieval and accessibility.
- Uploaded physician progress notes, history, and physicals into electronic medical records.
- Printed and photocopied documents to provide patients with copies of medical records.
- Assisted in preparation of medical records to release to other medical facilities requesting for patient history and information.
Medical Records/Receptionist
Torrance Memorial Physician Network
02.2017 - 07.2021
- Used computer programs and registration systems to schedule patients for routine and complex procedures.
- Completed clerical duties and tasks for clinic administration.
- Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
- Handled high call volumes professionally while providing accurate information regarding appointment availability, services offered, and general clinic policies to callers seeking assistance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
Education
Licensed Vocational Nursing
Homestead Schools
09.2022
Associate of Science - Liberal Arts And Sciences
Los Angeles Harbor College
Wilmington, CA12.2020
High School Diploma -
Banning High School
Banning, CA06.2015
Skills
- HIPAA compliance
- Medical terminology understanding
- EMR / EHR
- Appointment scheduling
- Doctor communication
- Epic systems
- Heartsaver CPR AED (CPR AED)
Timeline
Medical Records Clerk
Digestive Care Consultants
08.2024 - 06.2025
Medical Records/Receptionist
Torrance Memorial Physician Network
02.2017 - 07.2021
Associate of Science - Liberal Arts And Sciences
Los Angeles Harbor College
High School Diploma -
Banning High School
Licensed Vocational Nursing
Homestead Schools
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