Monique Jeffrey
Gibbons,AB
Summary
Monique has a strong foundation in governance, policy and local service delivery. Her experience working with Saskatchewan, British Columbia and Alberta urban and rural communities over the past 37 years includes Chief Administrative Officer, Director of Finance, Development Officer and various other capacities. Monique understands the demands and dynamics of local service delivery in small urban and rural communities. Monique has always worked closely with neighbouring municipalities and First Nation communities, therefore fully understands the importance of intermunicipal collaboration. Growing up on a farm has given Monique a strong understanding of the challenges facing agriculture.
- Appointed as provincially appointed Saskatchewan Assessment Review Board member.
- Elected as Division #3 Director on the Rural Municipal Administrators Association in Saskatchewan.
- Was key in forming the initial First Nation/Non-First Nation Development Corporation in Alert Bay, BC.
- Successfully trained four individuals into becoming successful CAO’s throughout Saskatchewan and Alberta.
- Worked effectively with municipal councils, staff and local organizations while serving in municipal management positions in various Alberta communities.
- Local Government Administration Certificate
- Qualified Assessment Review Board Clerk
- Qualified Subdivision and Development Appeals Clerk
Strategic-thinking individual experienced in turning low-performing organizations into top revenue producers. Offering engaging and pleasant personality with expertise improving customer relationships. Dynamic Director oversees every facet of production with strong project management and decision-making skills. Brings comprehensive knowledge of governance production writing, planning and technical operations. Skilled at coordinating production plans and personnel resources to complete work under tight deadlines. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Dedicated government professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
16
16
years of professional experience
Work History
Director of Corporate Services
Town Of Gibbons
2019.02 - Current
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Worked closely with organizational leadership and board of directors, municipal councils to guide operational strategy.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Monitored and coordinated workflows to optimize resources.
- Established departmental performance goals and provided feedback for underperforming areas.
- Facilitated cross-functional collaboration for improved decision-making processes within the organization.
- Improved project efficiency with strategic planning, resource allocation, and time management practices.
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Negotiated favorable contracts with vendors for reduced costs and improved service quality.
- Leveraged professional networks and industry knowledge to strengthen client relationships.
- Evaluated company documentation to verify alignment with regulatory requirements.
- Spearheaded innovative approaches to resource allocation and strategic planning.
- Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
Chief Administrative Officer
Village Of Consort
2011.04 - 2018.06
- Collaborated with executive leadership to develop long-term strategies for sustained growth and success.
- Established strong relationships with key stakeholders, ensuring alignment on goals and priorities.
- Maintained internal accuracy and transparency controls in accounting and bookkeeping.
- Achieved organizational goals by effectively managing resources and aligning staff with strategic priorities.
- Facilitated professional development programs for staff, resulting in improved employee performance and increased job satisfaction.
- Spearheaded successful fundraising campaigns that generated substantial revenue increases for ongoing projects or expansions.
- Oversaw the development of new policies, procedures, and guidelines to ensure compliance with industry regulations and standards.
- Increased departmental efficiency through process improvements and streamlined workflows.
- Evaluated organizational performance by gathering, analyzing and interpreting data and metrics.
- Implemented innovative technologies to enhance communication and collaboration among departments, improving workflow efficiency.
- Conducted scheduled review and evaluation of systems and processes to maintain efficiency and proficiency across enterprise.
- Promoted collaborative and coordinated planning to achieve goals and objectives.
- Exercised good judgment by employing contemporary management principles and supervisory practices.
- Reduced operational costs by identifying areas of improvement and implementing cost-saving measures.
- Developed and tracked progress of annual operations budget of $$4,000,000.00.
- Guided staff and provided opportunities for growth by encouraging creativity and ownership.
- Developed corrective action plans for potential areas of compliance vulnerability.
- Enhanced financial reporting accuracy by implementing rigorous controls over accounting processes that facilitated more informed decision-making at all levels of the organization.
- Optimized resource allocation by closely monitoring budgets, forecasts, and project timelines.
- Improved employee engagement levels by fostering a positive work environment through effective leadership practices.
- Managed cross-functional teams to achieve business objectives and improve overall performance.
- Implemented and monitored organizational plans and developed goals and strategies to address prioritized issues.
- Prepared quarterly financial statements in Excel for meeting presentation.
- Streamlined administrative processes by implementing new systems, reducing inefficiencies and increasing productivity.
- Evaluated vendor contracts for cost-effectiveness, renegotiating terms as necessary to maximize value for the organization.
- Led change management initiatives to successfully transition teams through mergers, acquisitions, and restructuring efforts.
- Managed financial, operational and human resources to optimize business performance.
- Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
- Devised and presented business plans and forecasts to board of directors.
- Established and maintained strong relationships with customers, vendors and strategic partners.
- Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.
- Founded performance- and merit-based evaluation system to assess staff performance.
Chief Administrative Officer
Village Of Rycroft
2008.09 - 2011.03
- Collaborated with executive leadership to develop long-term strategies for sustained growth and success.
- Established strong relationships with key stakeholders, ensuring alignment on goals and priorities.
- Maintained internal accuracy and transparency controls in accounting and bookkeeping.
- Achieved organizational goals by effectively managing resources and aligning staff with strategic priorities.
- Partnered with business leaders to achieve financial performance, expand clients and services and foster inclusive culture for all employees.
- Facilitated professional development programs for staff, resulting in improved employee performance and increased job satisfaction.
- Spearheaded successful fundraising campaigns that generated substantial revenue increases for ongoing projects or expansions.
- Oversaw the development of new policies, procedures, and guidelines to ensure compliance with industry regulations and standards.
- Increased departmental efficiency through process improvements and streamlined workflows.
- Evaluated organizational performance by gathering, analyzing and interpreting data and metrics.
- Implemented innovative technologies to enhance communication and collaboration among departments, improving workflow efficiency.
- Conducted scheduled review and evaluation of systems and processes to maintain efficiency and proficiency across enterprise.
- Promoted collaborative and coordinated planning to achieve goals and objectives.
- Exercised good judgment by employing contemporary management principles and supervisory practices.
- Reduced operational costs by identifying areas of improvement and implementing cost-saving measures.
- Developed and tracked progress of annual operations budget of $3,000,000.00.
- Guided staff and provided opportunities for growth by encouraging creativity and ownership.
- Developed corrective action plans for potential areas of compliance vulnerability.
- Leveraged data, implemented new technology and revised procedures to support change.
- Prepared quarterly financial statements in Excel for meeting presentation.
- Implemented and monitored organizational plans and developed goals and strategies to address prioritized issues.
- Managed cross-functional teams to achieve business objectives and improve overall performance.
- Founded performance- and merit-based evaluation system to assess staff performance.
- Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.
- Cultivated company-wide culture of innovation and collaboration.
- Created succession plans to provide continuity of operations during leadership transitions.
- Maintained P&L and shouldered corporate fiscal responsibility.
- Oversaw business-wide changes to modernize procedures and organization.
Education
No Degree - Local Government Administration
University of Regina
Regina, SK12.1981
Skills
- Strategic Planning
- Verbal and written communication
- People Management
- Operations Management
- Project Management
- Team Management
- Creativity and Innovation
- Strategies and goals
- Project Coordination
- Staff Management
- Organizational Development
- Budget Control
- Budget Management
- Business Planning
- Staff Development
- Issues Resolution
- Program Management
- Negotiation
- Contract and Vendor Management
- Hiring and Retention
- Financial Reporting
- Rules and regulations
- Business Development
- Financial Management
- Contract Negotiation
- Charismatic Leader
- Partnerships and Alliances
- Legal and Regulatory Compliance
- Crisis Management
- Government relations
- Corporate Communications
- Contract Management
- Human Resources Management
- Logistics Management
- Corporate Social Responsibility
- Fundraising Events
- Non-profit management
- Teamwork and Collaboration
- Team Leadership
- Relationship Building
- Effective leader
- Decision-Making
- Staff training/development
- Employee Development
- Performance Evaluation and Monitoring
- Performance Improvement
- Goal Setting
- Customer Service
- Business Leadership
- Hiring and Onboarding
- Quality Assurance
- Change Management
- Business Growth Initiatives
- Employee Motivation
- Management Team Building
- Performance Evaluations
- Staff hiring
- Performance Improvements
- Budget Development
- Proficient in Microsoft bank of systems
- Proficient in financial accounting
- Administrative Management
- Scheduling
- Sound Judgment
Languages
English
Full Professional
French
Full Professional
Affiliations
- Government Financial Officers Association
- Local Government Adminsitrators Association
quilting
Quilting is my medicine, that is where I go to relax. I make quilts for my family and friends and also I donate quilts to local organizations to use as fundraisers
Timeline
Director of Corporate Services
Town Of Gibbons
2019.02 - Current
Chief Administrative Officer
Village Of Consort
2011.04 - 2018.06
Chief Administrative Officer
Village Of Rycroft
2008.09 - 2011.03
No Degree - Local Government Administration
University of Regina
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