Monique Jefferson
Simi Valley,California
Summary
Over 15 years' experience in Social Service, Community Outreach, Health Care, Developmental Disability Agencies, Administration, Customer Service and Non-Profit Organizations. Ensured compliance guidelines are followed for all Federal, State, Local and other regulatory agencies. Ability to work with team members to cooperatively support goals and mission of organizations.
Overview
17
17
years of professional experience
Work History
Program Coordinator
Guidance 2 Greatness
03.2020 - 12.2024
- Overseen behavioral health reentry program for individuals involved with criminal justice system
- Case management, performed intake to connect participants to services, encourage and provide advocacy to conquer barriers
- Coordinate enterprise-wide initiatives linked to Social Drivers of Health (SDOH) and Social Care, Social Care team develops and manages preferred network of Community Based Organizations (CBOs) and social care resources.
- Documented daily community engagement, monthly surveys to ensure sustainability and justifications as it relates to grant funds.
Health Navigator
Urban League of Portland
12.2019 - 05.2021
- Created the Breast & Cervical Cancer Health Program, provided case management for participants with breast cancer and implemented program deliverables
- Developed, recruited, implemented, monitored and evaluated enrollment programs in accordance with contractual goals
- Collect information using highest and data degree of confidentiality and professionalism, as may be required for compliance reporting purposes
- Maintain accurate, complete, and current written and database records and files.
Intermediate Typist Clerk
Department Of Children & Family Services
01.2008 - 10.2013
- Entered data for all Public Health Nurses’ (PHN) of clients’ medical and dental reports
- Provided administrative support to supervising Social Workers and Children Social Workers
- Prepared weekly statistical reports for Area Regional Administrator
- Maintained confidentiality as outlined in policy and procedures Cleared with The Federal Bureau
of Investigations (FBI) & Department of Justice (DOJ) and California Analysis Center, Inc., (CACI) to process fingerprints background checks for potential relative or foster placement
Education
BLS CPR Instructor
American Hearth Association
02.2022
Associate of Arts - General Studies
Portland Community College
09.2015
Bachelor of Arts - Counseling
International College of Ministry
06.2013
Timeline
Program Coordinator
Guidance 2 Greatness
03.2020 - 12.2024
Health Navigator
Urban League of Portland
12.2019 - 05.2021
Intermediate Typist Clerk
Department Of Children & Family Services
01.2008 - 10.2013
BLS CPR Instructor
American Hearth Association
Associate of Arts - General Studies
Portland Community College
Bachelor of Arts - Counseling
International College of Ministry
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