Monique Huete
Diamond Bar
Summary
Experienced Medical Assistant with 20 + years in fast-paced healthcare environments, including hospitals and specialized practices. Skilled in delivering compassionate care under pressure while managing high patient loads. Recognized leader and EPIC Super User, training staff and maintaining professionalism with challenging doctors and patients.
Overview
22
22
years of professional experience
Work History
Medical Assistant
Rady Children's Hospital-Urgent care
Orange
08.2025 - Current
- Assisted healthcare providers with patient examinations and procedures.
- Managed patient intake and maintained accurate medical records to ensure seamless patient flow and effective treatment.
- Coordinated scheduling for appointments and follow-up visits.
- Educated patients on treatment plans and medication instructions to enhance understanding and adherence to care protocols.
- Administered vaccines and performed routine laboratory tests.
- Ensured compliance with safety protocols and infection control standards.
- Provided emotional support to patients and families during treatment processes.
- Assisted physicians by taking vital signs and patient histories, preparing patients for examinations to support quality care delivery.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Measured vital signs and took medical histories to prepare patients for examination.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Documented patient visit notes to maintain accurate medical records for future reference.
- Answered phone calls and scheduled appointments to ensure efficient patient flow and service.
- Collected blood and other samples from patients to facilitate accurate laboratory testing.
- Cleaned medical equipment according to established protocols to ensure proper functionality.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Conducted EKGs, spirometry testing, audiograms, and other diagnostic tests upon physician request.
- Registered new patients into practice management software program accurately entering demographic information.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Administered medications under physician's supervision.
- Assisted with back office tasks to streamline patient processing and minimize wait times.
- Supported administrative staff by processing payments.
Sr. Medical Assistant
Providence St. Jude
Chino Hills
12.2022 - 08.2025
- Managed back-office procedures for high-volume internal medicine provider, streamlining patient preparation, obtaining vital signs, and documenting medical histories with precision.
- Acted as EPIC Super User and Preceptor, training all new Medical Assistants on comprehensive back-office protocols and facilitating seamless integration into department operations.
- Collaborated across departments to coordinate patient care, enhancing workflow efficiency in a dynamic, high-stress environment.
- Delivered patient care in fast-paced setting, adapting quickly to evolving patient and physician needs while earning consistent recognition for performance and initiative.
Pediatrics Medical Assistant
PIH Hospital
Whittier
06.2014 - 12.2022
- Prepared patients for providers by accurately recording vital signs, obtaining relevant medical information, and setting up procedures in a high-volume pediatric clinic serving 75+ patients daily.
- Administered medications, nebulizer treatments, and vaccines while coordinating telehealth services and managing patient communication.
- Conducted medical tests and screenings, including EKGs, spirometry, tympanometry, and rapid testing (COVID-19, Strep A, Flu), delivering accurate results under tight time constraints.
- Supported urgent care as backup, optimizing patient flow and maintaining sterile examination rooms and adequate stock levels to meet operational demands.
Pediatrics Medical Assistant
Dr. Koo
Montebello
07.2004 - 06.2014
- Coordinated front and back-office duties, ensuring seamless patient triage, insurance verification, appointment scheduling, and medical record management.
- Prepared patients for examination by documenting medical histories, performing vitals, and assisting with diagnostic tests and minor procedures like suture removal to enhance patient care.
- Administered injections and prepared lab requisitions, ensuring quality and safety in a busy clinical environment. Assisted with annual audits and maintained inventory for consistent clinic operations.
- Built strong rapport with pediatric patients and families, providing compassionate care and facilitating clear communication with patients, guardians, and support staff.
Education
Certificate of Completion - Medical Assistant
Premier Career College
Irwindale, CASkills
- Venipuncture
- Triage
- Vital Signs
- EHR systems
- HIPAA Compliance
- Microsoft Office
- Familiarity with Caire
- Staff Training
- Preceptorship
- Proven Team Player
- Bilingual in Spanish
- Works independently
- Interpersonal skills
References
- Dr. Helen Koo, Pediatric Physician, Dr. Koo Medical Office, (323) 721-4922
- Rosemary Arellano, Current Supervisor, Providence, (909) 575-9358
- Raul Huete, Vice President of Talent Acquisition and Career Development, Renovo Home Improvement, (323) 608-2467
Values In Action Nomination
Monique is a true example of our mission and values. She always goes the extra mile to ensure resolution for myself as a patient as well as other patients. I have witnessed her compassion and dedication to patient safety and her colleagues’ well-being. She always presents with a warm smile and a positive, caring outlook in every encounter. I know the office can get busy, and Monique often has more on her plate, but you would never know it by her actions. Her follow-through is exceptional, ensuring that each patient’s needs are met promptly. I am deeply appreciative of Monique as a part of my provider’s team, and I truly value her devotion to both her team and the patients, including myself. Thank you so much for all that you do and all that you are.
Skills
Microsoft Office, EHR/Patient Management Systems (EPIC), Venipuncture, Triage, Vital Signs, Administering Injections, Suture Removal, Diagnostic Testing, Bilingual in Spanish, HIPAA Compliance, Excellent Interpersonal Skills, Staff Training, Preceptorship, Proven Team Player, Experience with Digestive Health, Familiarity with Caire, Works independently, Maintains organized workflow in high-stress environments
Timeline
Medical Assistant
Rady Children's Hospital-Urgent care
08.2025 - Current
Sr. Medical Assistant
Providence St. Jude
12.2022 - 08.2025
Pediatrics Medical Assistant
PIH Hospital
06.2014 - 12.2022
Pediatrics Medical Assistant
Dr. Koo
07.2004 - 06.2014
Certificate of Completion - Medical Assistant
Premier Career College