Summary
Overview
Work History
Education
Skills
Timeline
Generic
Monique Fordyce

Monique Fordyce

17124 Millikan Ave

Summary

I have consistently proven my ability to meet deadlines and achieve project objectives, solve mission-critical problems and prioritize crucial tasks while maintaining the high standards expected of my role. I am currently seeking a position in an established company that I can add my positive work ethic to.

Overview

9
9
years of professional experience

Work History

Customer Retention Manager

Secure One Financial
04.2022 - 11.2023
  • Developed new strategies for customer retention activities.
  • Adhered to appropriate legal scripting when required.
  • Developed product demonstrations and presentations for customers.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Assistant Community Director

WEIDNER PROPERTY MANAGEMENT
10.2014 - 03.2021
  • Meet with prospective tenants to show properties, explain terms of occupancy, and provide information about local areas
  • Direct collection of monthly assessments, rental fees, and deposits and payment of insurance premiums, mortgage, taxes, and incurred operating expenses
  • Inspect grounds, facilities, and equipment routinely to determine necessity of repairs or maintenance
  • Investigate complaints, disturbances and violations and resolve problems following management rules and regulations
  • Maintain records of sales, rental or usage activity, special permits issued, maintenance and operating costs, or property availability
  • Direct and coordinate the activities of staff and contract personnel and evaluate their performance.

Education

Esthetician License -

CHAMPION BEAUTY SCHOOL
PALM SPRINGS, CALIFORNIA
07.2009

High School Diploma -

PALM SPRINGS HIGH SCHOOL
PALM SPRINGS, CALIFORNIA
06.2009

Skills

  • Determination and Persistence
  • Ability to Work in Harmony with Co-Workers
  • Eager and Willing to Add to My Knowledge Base and Skills
  • Loyalty

Timeline

Customer Retention Manager

Secure One Financial
04.2022 - 11.2023

Assistant Community Director

WEIDNER PROPERTY MANAGEMENT
10.2014 - 03.2021

High School Diploma -

PALM SPRINGS HIGH SCHOOL

Esthetician License -

CHAMPION BEAUTY SCHOOL
Monique Fordyce