I have consistently proven my ability to meet deadlines and achieve project objectives, solve mission-critical problems and prioritize crucial tasks while maintaining the high standards expected of my role. I am currently seeking a position in an established company that I can add my positive work ethic to.
Overview
9
9
years of professional experience
Work History
Customer Retention Manager
Secure One Financial
04.2022 - 11.2023
Developed new strategies for customer retention activities.
Adhered to appropriate legal scripting when required.
Developed product demonstrations and presentations for customers.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Assistant Community Director
WEIDNER PROPERTY MANAGEMENT
10.2014 - 03.2021
Meet with prospective tenants to show properties, explain terms of occupancy, and provide information about local areas
Direct collection of monthly assessments, rental fees, and deposits and payment of insurance premiums, mortgage, taxes, and incurred operating expenses
Inspect grounds, facilities, and equipment routinely to determine necessity of repairs or maintenance
Investigate complaints, disturbances and violations and resolve problems following management rules and regulations
Maintain records of sales, rental or usage activity, special permits issued, maintenance and operating costs, or property availability
Direct and coordinate the activities of staff and contract personnel and evaluate their performance.
Education
Esthetician License -
CHAMPION BEAUTY SCHOOL
PALM SPRINGS, CALIFORNIA
07.2009
High School Diploma -
PALM SPRINGS HIGH SCHOOL
PALM SPRINGS, CALIFORNIA
06.2009
Skills
Determination and Persistence
Ability to Work in Harmony with Co-Workers
Eager and Willing to Add to My Knowledge Base and Skills
Loyalty
Timeline
Customer Retention Manager
Secure One Financial
04.2022 - 11.2023
Assistant Community Director
WEIDNER PROPERTY MANAGEMENT
10.2014 - 03.2021
High School Diploma -
PALM SPRINGS HIGH SCHOOL
Esthetician License -
CHAMPION BEAUTY SCHOOL
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