Summary
Overview
Work History
Education
Skills
Timeline
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Monique Esquivel

5963 Gardenia Ave Long Beach

Summary

Dynamic and results-driven professional with experience at Amazon, excelling in packaging and labeling while ensuring warehouse safety. Proven ability to enhance efficiency through problem-solving and clear communication. Recognized for maintaining organized workspaces and fostering team collaboration, contributing to improved operational performance and customer satisfaction.

Overview

10
10
years of professional experience

Work History

Warehouse Worker

Amazon
11.2024 - 08.2025
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as Number pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.

Closing Manager

Rallys Fast Food Resturant
08.2022 - 12.2022
  • Prepared registers for closing shift and assigned team member positions while maintaining high level of guest service.
  • Oversaw daily cash deposits ensuring funds were accounted correctly resulting in increased accuracy.
  • Maintained a clean and organized store environment, upholding company standards for cleanliness during closing procedures.
  • Implemented safety measures for the store''s end-of-day operations, reducing potential risks associated with late-night activities such as cash handling or locking doors securely after closeout is completed.
  • Utilized checklists to stay organized and ready when guests arrived and completed management duties before closing.
  • Secured safety of business and employees at closing time by locking doors, reducing lighting and checking surrounding areas for suspicious activity.
  • Developed strong relationships with customers through attentive service and prompt resolution of any concerns or complaints.
  • Increased customer satisfaction at the end of the day by maintaining exceptional standards of service during closing hours.
  • Trained new employees on proper closing procedures, setting them up for success in their roles within the organization.

Cashier

Honey Baked Ham
10.2019 - 12.2019
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Addressed customer needs and made product recommendations to increase sales.
  • Streamlined checkout process for increased efficiency and reduced waiting times.

Cashier/Server

Ginza Grill
01.2016 - 03.2019
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Answered questions about store policies and addressed customer concerns.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.

Education

Learn 4 Life
Long Beach, CA

Skills

  • Packaging and labeling
  • Picking and packing
  • Self-motivated and disciplined
  • Cleaning and organizing
  • Heavy lifting
  • Loading and unloading
  • Warehouse safety
  • Clear communication
  • Attention to detail
  • Problem-solving
  • Team collaboration

Timeline

Warehouse Worker

Amazon
11.2024 - 08.2025

Closing Manager

Rallys Fast Food Resturant
08.2022 - 12.2022

Cashier

Honey Baked Ham
10.2019 - 12.2019

Cashier/Server

Ginza Grill
01.2016 - 03.2019

Learn 4 Life

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Monique Esquivel