Monique Commissiong
412-2313 Islington Ave ,ON
Summary
Versatile and dedicated, with a proven track record at Fresh Cutz for exceeding production quotas through strong work ethic and supervisory skills. Expert in operating machinery and fostering team collaboration. Achieved significant improvements in efficiency and productivity, demonstrating flexibility, problem-solving abilities, and a commitment to excellence.
Professional retail worker with proven track record in customer service and cash handling. Skilled in managing transactions, resolving customer inquiries, and maintaining positive store environment. Strong focus on teamwork and adaptability, ensuring smooth operations and customer satisfaction. Known for reliability, efficiency, and consistent approach to achieving goals.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Factory Worker
Fresh Cutz
06.2016 - 12.2024
- Leadhand of production machine
- Collaborated with team members to meet daily production quotas, promoting a positive work environment.
- Communicated effectively with supervisors regarding any issues or concerns related to machine functionality or production output.
- Unloaded and loaded items from conveyors, machines, and conveyances.
- Adapted to changing production schedules and priorities, demonstrating flexibility and a strong work ethic in meeting company objectives.
Housekeeper
Agency
01.2014 - 02.2020
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
Server
Agency
03.2014 - 03.2015
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Private Nanny
Agency
07.2010 - 11.2013
- Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
- Played games, worked on puzzles, and read books to young children.
- Prepared healthy, age-appropriate snacks and meals.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
Beach Attendant/ Bartender
Palm Island
01.2010 - 07.2010
- Demonstrated exceptional communication skills when interacting with diverse clientele, fostering positive relationships with repeat customers.
- Assisted in setting up and breaking down beach equipment daily, maintaining an organized and functional workspace.
- Assisted in the coordination of special events held on the beachfront, ensuring successful execution and memorable experiences for attendees.
- Adapted to constantly changing weather conditions or unexpected challenges, demonstrating flexibility and resilience in the face of adversity.
- Assisted customers by retrieving beach equipment, answering questions, and helping physically disabled.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Cashier/ Customer Service
Food City
05.2009 - 12.2009
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Sales Associate
Elegance Clothing
05.2007 - 09.2007
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Associate Of Arts - Tourism And Hospitality Management
St Vincent Technical College
Kingstown 06.2009
Dr JP Eustace Memorial Secondary School
St Vincent And The Grenadines 06.2007
Skills
- Computer skills
- Strong work ethic
- Knowledgeable of traffic laws
- Ability to work independently and as a group
- GPS navigation and basic vehicle maintenance
- Heavy lifting
- Flexible and adaptable
- Using hand tools
- Health and safety compliance
- Packaging operations
- Operating machinery
- Supervisory skills
- Time management
- Valid Driver's license
- Clean driving record
- Problem-solving
- City and non-city driving
- Customer service
- Office 365 security
- Microsoft forms
- Listening skills
- Multi-tasking strength
- Excellent people skills
- Reliable and punctual
- Exceptional customer service
- Goal oriented
- Guest engagement
- Professional appearance
- Hospitality service expertise
- Memory retention
- Safe food handling
- Cleanliness standards
- High volume dining
- Food running
- Order accuracy
- Quality control
- Table bussing
- Dining area maintenance
- Beverage preparation
Languages
English
Native or Bilingual
Certification
Red Cross Member
CPR
Wedding Planner
Occupational Therapy Aide
Timeline
Factory Worker
Fresh Cutz
06.2016 - 12.2024
Server
Agency
03.2014 - 03.2015
Housekeeper
Agency
01.2014 - 02.2020
Private Nanny
Agency
07.2010 - 11.2013
Beach Attendant/ Bartender
Palm Island
01.2010 - 07.2010
Cashier/ Customer Service
Food City
05.2009 - 12.2009
Sales Associate
Elegance Clothing
05.2007 - 09.2007
Associate Of Arts - Tourism And Hospitality Management
St Vincent Technical College
Dr JP Eustace Memorial Secondary School
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