Hi, I’m
Monique Cole
Kelowna,BC
Summary
To be part of a company that encourages the prospect of team work and possibilities of improvement and also a company where my skill can be useful. To be seen a an assets rather then a liability and as us, be able to complement any organization that I am a part of, while working to maintain its integrity.
Overview
4
years of professional experience
Work History
Ken’s Wholesale
Sales Associate
01.2024 - 08.2024
Job overview
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
Mr. Mac Kitchen
Cashier
08.2022 - 11.2022
Job overview
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Innovative Vision, Support Services Group
Collections Agent
03.2020 - 01.2022
Job overview
- Built rapport with customers by demonstrating understanding of their situation while seeking fair resolutions.
- Processed payments and applied to customer balances.
- Maintained high volume of calls and met demands of busy and productive group.
- Negotiated to collect balance in full.
Education
St. Anne's Career Advancement Programme (CAP)
07.2018
Tivoli Garden High
01.2014
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
Languages
English
Timeline
Sales Associate
Ken’s Wholesale
01.2024 - 08.2024
Cashier
Mr. Mac Kitchen
08.2022 - 11.2022
Collections Agent
Innovative Vision, Support Services Group
03.2020 - 01.2022
St. Anne's Career Advancement Programme (CAP)
Tivoli Garden High
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