Monique Brady Eichhorn

• Improved route efficiency by analyzing GPS data and optimizing delivery schedules.
• Enhanced customer satisfaction by providing timely and professional transportation services.
• Maintained excellent safety record with strict adherence to company policies and regulations.
• Performed thorough pre-and post-trip vehicle inspections to ensure proper function and safety of equipment.
• Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.

• Improved customer satisfaction by ensuring timely and accurate deliveries of products.
• Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
• Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
• Enhanced customer satisfaction by delivering orders promptly and accurately.
• Navigated efficiently through various routes for timely food deliveries.
• Maintained accurate documentation of delivery logs, order information and customer contact details to enable tracking history and maintain accurate records.
• Maintained vehicle cleanliness and functionality, ensuring a positive customer experience.
• Collaborated with restaurant staff to confirm order accuracy before delivery.
• Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
• Developed strong relationships with restaurant partners to promote seamless order pickups and dropoffs.
• Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
• Served customers promptly by smoothly collecting and delivering high volume of orders.

• Improved customer satisfaction by ensuring timely and accurate deliveries of products.
• Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.

* Navigated efficiently through various routes for timely food deliveries.

• Maintained a clean and organized warehouse, allowing for efficient product retrieval and storage.
• Collaborated with team members to meet deadlines and complete tasks in a timely manner.
• Managed inbound shipments by unloading trucks, checking items against invoices, and properly storing products in designated locations.
• Operated various types of material handling equipment safely including forklifts, pallet jacks, and hand trucks to move heavy loads throughout the warehouse facility.

• Enhanced passenger comfort by efficiently assisting with wheelchair transfers and mobility support.
• Ensured timely boarding for passengers with disabilities, carefully navigating through crowded terminals.
• Facilitated smooth travel experiences by providing exceptional customer service and addressing individual needs.
• Supported airline operations by promptly responding to gate assignment changes and adapting to schedule adjustments.
• Streamlined check-in processes for disabled passengers, effectively minimizing wait times and alleviating stress levels.
• Demonstrated sensitivity to diverse populations, treating all passengers with dignity and respect regardless of their physical limitations or cultural backgrounds.
• Maximized efficiency through punctual attendance at assigned gates, preparedness for incoming flights, and rapid response to last-minute changes in plans or priorities.
• Assisted in training new wheelchair agents, sharing expertise on best practices for handling equipment safely and providing exemplary customer service.
• Upheld strict compliance with security protocols while escorting passengers through secure areas of the airport.
• Promoted a culture of safety by properly maintaining equipment, reporting any issues or damages immediately, and adhering to established safety guidelines in all aspects of work performance.
• Assisted unaccompanied minors and special needs passengers by transporting and claiming personal baggage and belongings.
• Accepted passenger luggage and created and affixed bag labels to guarantee proper delivery.
• Assisted passengers with check-in and boarding processes, enforcing compliance with airline policies.
• Educated passengers on safety procedures and provided assistance to disabled passengers
• Escorted handicapped passengers from terminal to aircraft.

• Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
• Reduced order processing time through effective organization and prioritization of tasks.
• Maintained a safe working environment by adhering to safety protocols and guidelines.
• Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
• Checked packages and merchandise for damage and notified vendors.
• Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.

• Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
• Assisted clients with activities of daily living, promoting independence and quality of life.
• Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
• Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
• Monitored vital signs regularly, detecting any abnormalities or changes in condition to promptly inform medical professionals.
• Collaborated with healthcare team members to develop personalized care plans for each client, resulting in tailored support and improved wellbeing.
• Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
• Facilitated smooth transitions between home care settings by coordinating services and communicating effectively with all parties involved.
• Participated in ongoing professional development opportunities to stay current on best practices in caregiving techniques, enhancing the quality of care provided.
• Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.
• Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
• Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
• Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
• Developed engaging recreational activities tailored to individual interests and abilities, boosting mental stimulation for patients throughout their day-to-day lives.
• Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
• Assisted in rehabilitation exercises as prescribed by medical professionals, guiding patients towards improved mobility and function.
• Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
• Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
• Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Provided safe mobility support to help patients move around personal and public spaces.
• Assisted patients with self-administered medications.
• Transported individuals to events and activities, medical appointments, and shopping trips.
• Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
• Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
• Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
• Cooked meals and assisted patients with eating tasks to support healthy nutrition.
• Laundered items, changed sheets and made bed to keep patients' bedroom clean.

• Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
• Assisted clients with activities of daily living, promoting independence and quality of life.
• Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
• Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.

• Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
• Assisted clients with activities of daily living, promoting independence and quality of life.
• Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
• Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.

• Enhanced customer satisfaction by providing efficient and accurate cash transactions.
• Streamlined checkout process for increased efficiency and reduced waiting times.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.
• Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Stocked, tagged and displayed merchandise as required.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Assisted customers with returns, refunds and resolving transaction issues.
• Handled cash with high accuracy and took care to check bills for fraud.

• Enhanced customer satisfaction by providing efficient and accurate cash transactions.
• Streamlined checkout process for increased efficiency and reduced waiting times.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
• Maximized table turnover rate by efficiently managing reservations and seating arrangements.
• Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
• Handled cash transactions accurately, contributing to balanced daily financial reports.
• Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
• Maintained a clean and sanitary workspace, adhering to strict health and safety standards for optimal work conditions.
• Prepared ingredients according to precise specifications, resulting in consistent meal quality across all menu items.
• Managed inventory levels effectively, minimizing food waste while maintaining adequate supplies of fresh ingredients.
• Trained new staff members on proper food preparation techniques and kitchen safety protocols, fostering a cohesive work environment.

• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
• Maximized table turnover rate by efficiently managing reservations and seating arrangements.
• Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
• Maintained a clean and orderly dining area for an enjoyable guest experience.
• Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
• Handled cash transactions accurately, contributing to balanced daily financial reports.
• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Served food and beverages promptly with focused attention to customer needs.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Bussed and reset tables to keep dining room and work areas clean.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Seated customers in timely manner by managing reservations and waitlists skillfully.