Monique Baldwin
Carlsbad
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Creative Wedding Coordinator known for high productivity and efficient task completion. Specialize in event design, vendor coordination, and timeline management. Excel in communication, problem-solving, and adaptability, ensuring seamless and memorable wedding experiences for clients.
Overview
20
20
years of professional experience
Work History
Exercise Rider
Carla Gains Racing Inc.
Arcadia
03.2023 - Current
- Guided thoroughbred horses during exercise sessions to enhance performance.
- Assessed horse behavior and health to ensure safety and readiness.
- Communicated effectively with trainers about horse needs and progress.
- Collaborated with stable staff to manage feeding and grooming schedules.
- Maintained equipment and tack in optimal condition for daily use.
- Developed strong relationships with owners, trainers, grooms and veterinarians involved in the care of the horse.
Wedding Coordinator
Eden West Weddings
Carmel-by-the-Sea
11.2010 - 01.2023
- Designed detailed wedding timelines for efficient event execution.
- Oversaw event setup and breakdown for optimal organization.
- Assisted couples with selecting venues that best fit their needs and budgets.
- Coordinated with caterers, florists, musicians, photographers and other service providers to ensure a successful event.
Coordinator
Alliance Bernstein
07.2008 - 09.2010
- Coordinated asset manager and client communications.
- Assisted in the preparation of financial reports and presentations for Clients
- Conducted research to support strategic initiatives and informed decision-making.
- Coordinated meetings, documenting key points and distributing relevant information to the client.
Hostess/Barback
Pebble Beach Resorts
Pebble Beach
02.2006 - 07.2008
- Greeted guests warmly and guided them to their tables.
- Managed reservations and coordinated seating arrangements efficiently.
- Communicated guest needs to kitchen and wait staff promptly.
- Monitored wait times and updated guests on seating availability regularly.
- Assisted servers in bussing tables when needed during busy periods.
- Assisted bartender in cleaning glasses, and pouring drinks.
Education
Salinas High
Salinas, CAAgricultural Business
California Polytechnic State University, San Luis Obispo
San Luis Obispo, CASkills
- assessing horse behavior
- horse exercise coordination
- equipment maintenance
- trainer communication
Timeline
Exercise Rider
Carla Gains Racing Inc.
03.2023 - Current
Wedding Coordinator
Eden West Weddings
11.2010 - 01.2023
Coordinator
Alliance Bernstein
07.2008 - 09.2010
Hostess/Barback
Pebble Beach Resorts
02.2006 - 07.2008
Salinas High
Agricultural Business
California Polytechnic State University, San Luis Obispo
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