Monique Aguirre
Shafter
Summary
Dynamic Patient Intake Coordinator with a proven track record at CBCC-Comprehensive Blood & Cancer Center, enhancing office productivity through effective appointment scheduling and data entry proficiency. Bilingual in English and Spanish, I excel in customer service and analytical thinking, streamlining processes to improve operational efficiency.
Overview
2
2
years of professional experience
Work History
Patient Intake Coordinator
CBCC-Comprehensive Blood & Cancer Center
09.2024 - Current
- Enhanced office productivity by handling high volume of callers per day.
- Collected, verified, recorded and processed patient demographics, insurance payments, and referral information.
- Completed intake assessment forms and filed patients' charts.
- Oversaw appointment scheduling and itinerary coordination for both pateints and personnel.
Package Handler
FedEx
07.2023 - Current
- Prepared pallets of boxes for easy transportation between customer and storage locations.
- Followed verbal and written instructions to properly move and ship products.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
Health Administration Intern
Westmont Living
01.2023 - 05.2023
- Maintained personnel records and updated internal databases to support document management.
- Implemented project management techniques to overcome obstacles and increase team productivity.
- Organized and updated databases, records and other information resources.
- Identified opportunities to streamline processes and improve office operations and efficiency.
Education
Bachelor of Science - Health Services Administration
California State University, Chico
Chico, CA05-2023
Skills
- Patient confidentiality
- Follow-up skills
- Appointment scheduling
- Medical terminology
- Data entry proficiency
- Bilingual (English and Spanish)
- Customer service
- Analytical thinking
- Organizational skills
- Verbal and written communication
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Patient Intake Coordinator
CBCC-Comprehensive Blood & Cancer Center
09.2024 - Current
Package Handler
FedEx
07.2023 - Current
Health Administration Intern
Westmont Living
01.2023 - 05.2023
Bachelor of Science - Health Services Administration
California State University, Chico
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