MONIKANDAN RAJENDRAN
Toronto,ON
Overview
3
3
years of professional experience
Work History
L1 - NOC & SOC ENGINEER
Tata Consultancy Services
06.2022 - 12.2023
- Delivered internal infrastructure support and assisted initiatives for excessive-profile customers which include Walmart, Vanguard, Comcast, Air Canada, CIBC, BMO, RBC, TD, Vanguard, State Street, Japan Airlines, Rogers, and more.
- Supported 40+ B2B clients across APAC, EMEA, North America, and LATAM, delivering technical solutions and ensuring smooth project execution.
- Supported Tier 2 and Tier 3 operations in Security Operations Centers (SOCs), focusing on critical enterprise-critical systems.
- Managed incident reaction, root purpose analysis, and exchange manipulate (RFCs) procedures to phase out the impact of incidents.
- Collaborated with multiple groups and customer-aspect engineers to remedy major incidents (P1/P2) throughout the enterprise.
- Completed complex firewall migration initiative migration, configurations (350+), making sure the seamless transition through closing plans and phased implementations.
- Participated in Agile sprints and each day standup's to offer updates on deployments, troubleshooting, and SLAs.
- Maintained task logs and reporting the usage of Jira, Excel, and ticketing systems.
L0 - NETWORK ENGINEER
CAPGEMINI
05.2021 - 05.2022
- Supported internal project teams in configuring and managing network devices (routers, switches, firewalls) with a focus on ensuring redundancy, power supply management, and project-specific VLAN configurations.
- Resolved escalated network issues, providing troubleshooting expertise on LAN, STP, and access restrictions for network security.
- Oversaw device management, including Cisco Routers (3825, 4221), Catalyst Switches (9200, 9300), and ASA firewalls.
- Maintained internal network stability by configuring and monitoring network devices, performing preventative maintenance, and ensuring compliance with project-specific configurations.
L1 - FIELD NETWORK ENGINEER
TELESONIC NETWORK - AIRTEL
12.2020 - 04.2021
- Led a team of five in meeting monthly targets for ONT installation and network device maintenance.
- Conducted fiber splicing and fault analysis using tools like power meters and tone testers, ensuring effective troubleshooting.
- Managed installations and configurations for ONT devices such as Huawei EG-8145V5 and Nokia G-2425G GPon.
- Provided technical support for voice connectivity and DSL/ADSL routers, ensuring smooth installation and network integration.
Education
PGC - Digital Marketing
12-2025
PGC - Project Management
04.2025
Skills
- Project coordination
- Proficient in MS Project
- Root cause analysis
- Incident response management
- Technical IT support
- Agile project management
- Firewall deployment and migration management
- Organizational change management
- Performance evaluation
Profile Summary
Dedicated and detail-oriented professional with 2.8+ years of hands-on experience supporting large-scale infrastructure and led network engineering projects. Contributed to the successful delivery of 40+ business-critical projects across APAC, EMEA, North America, and LATAM regions. Supported enterprise clients such as Walmart, Vanguard, Comcast, Air Canada, CIBC, BMO, State Street, Rogers, Japan Airlines, and Valeo. Known for effective cross-functional coordination, real-time issue resolution, and strong communication with technical teams and global stakeholders. Proven ability to thrive in fast-paced NOC & SOC environments while ensuring project timelines and service quality are consistently met.
Certification
- CCNA (200-301) Routing & Switching at Network Rhinos
- CCNP (300-410) ENARSI at Network Kings
- Palo Alto (PCNSE) at Network Kings
- CAPM at Udemy
- Jira at LinkedIn
Languages
English
Full Professional
Tamil
Native or Bilingual
French
Elementary
Hindi
Elementary
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Timeline
L1 - NOC & SOC ENGINEER - Tata Consultancy Services
06.2022 - 12.2023
L0 - NETWORK ENGINEER - CAPGEMINI
05.2021 - 05.2022
L1 - FIELD NETWORK ENGINEER - TELESONIC NETWORK - AIRTEL
12.2020 - 04.2021
York University - PGC, Digital Marketing
George Brown College - PGC, Project Management
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