Monika Thapa

Greeted customers entering store and responded promptly to customer needs.

• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

• Proficiently manage outpatient department (OPD) responsibilities, including vital sign assessment and meticulous record-keeping.
• Skillfully perform venipuncture and dressing procedures, prioritizing patient comfort and safety.
• Educate patients and caregivers on disease management and wellness strategies, empowering them to make informed healthcare decisions for improved outcomes.
• Updated clinical knowledge through participation in educational seminars focusing on emerging trends in COVID-19 treatment methods and prevention strategies.
• Enhanced patient comfort by providing compassionate care and maintaining a clean, safe environment within the COVID-19 unit.

• Monitored patients' conditions and reported changes in physical presentation, appearance, and behavior to discuss treatment with physicians.
• Updated patient charts with data such as medications to keep records current and support accurate treatments.
• Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.

• Delivered age-appropriate medical care for adult, adolescent, and geriatric ICU patients.
• Managed patients recovering from medical or surgical procedures.
• Educated family members and caregivers on patient care instructions.
• Collaborate seamlessly with radiologists during ultrasound examinations, ensuring efficient and effective patient care.