Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Monika Sood

Brampton,ON

Summary

Organized and results-oriented Planner excels at seeing big picture and creating plans to achieve business objectives. Adept at leveraging data-driven insights and implementing proactive solutions to deliver cost-effective and timely results. Possesses strong communication, customer service and problem-solving skills.

Overview

6
6
years of professional experience

Work History

Simulator Pilot Planner

Air Canada
10.2022 - Current
  • Plan and schedule simulator training for all pilots by fleet type
  • Plan pilots for their annual recurrent training (A.R.T.) when required
  • Liaise with Fleet Efficiency Managers (FEM) to ensure Check Pilot availability
  • Notify pilots of their planned simulator sessions in a timely manner.
  • Forecast upcoming training requirements and instructor availability
  • Maintain data entries in Netline, Flight Administration Crew Tracking System (FACTS), ATLAS and Excel Spreadsheets
  • Liaise with each fleet's FEM and Training Manager to maintain updated information on all Contract Instructor (CI) and Flight Instructor (FI) qualification and manpower requirements
  • Communicate with Crew Planning on PBS bidding eligibility for pilots returning to work
  • Maintain proficiency and knowledge of all relevant policies, procedures, rules and regulations as well as agreements.

Human Resources Assistant

Fedex Ground
01.2022 - 10.2022
  • Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
  • Filed paperwork, sorted, and delivered mail and maintained office organization.
  • Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
  • Answered and redirected incoming phone calls for office.

Operational Admin

Fedex Ground
03.2021 - 01.2022
  • Enhanced customer satisfaction with timely resolution of issues and proactive communication.
  • Improved operational efficiency by streamlining processes and implementing best practices.
  • Mitigated risks by proactively addressing potential roadblocks and implementing contingency plans when necessary.
  • Managed day-to-day operations, ensuring tasks were completed accurately and on schedule.

Security Supervisor

Garda World
03.2020 - 03.2021
  • Conducted regular patrols of facility to detect and deter security threats.
  • Recorded incident reports with detailed accounts of occurrences.
  • Monitored alarm systems and CCTV footage to enable prompt attention and response.

Administrative Assistant

Air Canada
10.2018 - 03.2020
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.

Education

Business Administration - HR

Lambton College of Applied Arts And Technology
Sarnia, ON
04.2019

Skills

  • Time and Task Management
  • Documentation skills
  • Communication
  • MS office expert
  • Quick learner

Languages

English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual

Timeline

Simulator Pilot Planner

Air Canada
10.2022 - Current

Human Resources Assistant

Fedex Ground
01.2022 - 10.2022

Operational Admin

Fedex Ground
03.2021 - 01.2022

Security Supervisor

Garda World
03.2020 - 03.2021

Administrative Assistant

Air Canada
10.2018 - 03.2020

Business Administration - HR

Lambton College of Applied Arts And Technology

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Monika Sood