Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Monika Singh

Surrey,Canada

Summary

Motivated and results-driven Logistics Professional with hands-on experience in warehouse supervision, driver dispatching, and supply chain coordination. Skilled in scheduling deliveries, managing inventory, and streamlining operations to improve efficiency and reduce delays. Adept at leading teams, fostering collaboration across departments, and ensuring timely and accurate order fulfillment. Seeking a Logistics Coordinator role to leverage my expertise in operations management, process optimization, and customer service while contributing to the growth and success of a dynamic organization.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Warehouse Supervisor/Dispatcher Coordinator

Whitecap Supply
Burnaby, British Columbia
01.2025 - Current
  • Supervise warehouse staff in daily operations, ensuring productivity, accuracy, and safety compliance.
  • Plan and dispatch drivers, schedule deliveries, and coordinate with courier services to meet deadlines.
  • Oversee shipping/receiving, monitor inventory levels, and resolve logistical issues proactively.
  • Collaborate with vendors, customers, and internal teams to streamline order fulfillment.
  • Train and mentor employees, fostering teamwork and improving overall efficiency

SHIPPER

Lordco Auto Parts
Surrey, Canada
03.2023 - Current
  • Completed shipping orders, printing BOLs, invoices, and other shipping documents as necessary
  • Ensured orders were shipped in time to arrive by customers' requested delivery date
  • Assisted in training new team members on proper procedures related to shipping and receiving
  • Updated and maintained accurate inventory records
  • Ensured compliance with safety regulations related to hazardous materials handling

Warehouse Shipper

Raider Hansen
Burnaby, British Columbia
02.2024 - 12.2024
  • Accurately prepared and processed shipments, ensuring compliance with company and carrier requirements.
  • Collaborated with warehouse staff to streamline workflows and improve overall shipping operations.
  • Conducted quality checks on outgoing shipments to verify accuracy and condition.
  • Prepared and processed shipping documentation, including invoices, packing slips, and bills of lading.
  • Collaborated with carriers and logistics providers to schedule pickups and deliveries efficiently.
  • Monitored shipment tracking systems to address delays or discrepancies proactively.

Sales ASSOCIATE

Wireless Store
Surrey, Canada
11.2022 - 02.2023
  • Assisted customers with product selection to ensure customer satisfaction
  • Organized merchandise displays to promote higher levels of customer engagement
  • Built relationships with potential customers by providing helpful advice on product selection
  • Maintained up-to-date knowledge of store policies regarding payments, returns, exchanges and security practices
  • Enticed customers with sales and promotions to boost sales

SHIPPER

Arc’teryx Warehouse
Burnaby, Canada
10.2022 - 02.2023
  • Prepared finished goods for shipment according to customer requirements
  • Utilized computer systems to track and update shipment information
  • Demonstrated proficiency in the use of computerized shipping and receiving systems
  • Monitored supply chain activities including order tracking, delivery scheduling and freight costs optimization

Tutor Mentor

The English Studio
Kurukshetra, India
02.2022 - 08.2022
  • Created an environment conducive to learning, with a focus on respect for each student's unique talents and skills
  • Encouraged collaboration among peers in order to foster teamwork and problem solving skills
  • Established effective communication with parents, faculty members, and administrators to ensure best outcomes for students

Marketing EXECUTIVE

Nexgen Laminators Private Limited
Patiala, India
02.2018 - 09.2021
  • Coordinated marketing activities and policies to promote products and services
  • Created innovative strategies for customer acquisition and retention
  • Analyzed and reported on marketing performance metrics, identifying opportunities for optimization and growth
  • Participated in team-based marketing planning to align strategies and deadlines across various concurrent projects and initiatives
  • Regularly presented marketing initiatives, results, and forecasts to senior management, ensuring alignment with the company's long-term vision
  • Forecasted future sales based on previous sales data

Education

Master of Business Administration (M.B.A.) - Digital Marketing

University Canada West
12.2023

Master of Business Administration (M.B.A.) - Human Resources Management

Lovely Professional University
07.2022

Bachelor of Commerce - Business

Kurukshetra University
05.2017

High School - Business

All Saint's Public School
03.2014

Skills

  • Sales Forecasting
  • Cross Functional and Departmental Alignment
  • Team Collaboration
  • Customer Relationship Management
  • Data Analytics
  • Digital marketing
  • Social media platforms

Certification

Digital Marketing Certification

Timeline

Warehouse Supervisor/Dispatcher Coordinator

Whitecap Supply
01.2025 - Current

Warehouse Shipper

Raider Hansen
02.2024 - 12.2024

SHIPPER

Lordco Auto Parts
03.2023 - Current

Sales ASSOCIATE

Wireless Store
11.2022 - 02.2023

SHIPPER

Arc’teryx Warehouse
10.2022 - 02.2023

Tutor Mentor

The English Studio
02.2022 - 08.2022

Marketing EXECUTIVE

Nexgen Laminators Private Limited
02.2018 - 09.2021

Master of Business Administration (M.B.A.) - Digital Marketing

University Canada West

Master of Business Administration (M.B.A.) - Human Resources Management

Lovely Professional University

Bachelor of Commerce - Business

Kurukshetra University

High School - Business

All Saint's Public School

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Monika Singh