Monika Seller
Summary
Results-driven Account Manager with 23 years of experience in the Mastectomy, and Emergency Response field. Proven track record of surpassing sales targets, fostering long-term client relationships, and executing successful fundraising initiatives. Adept at problem-solving and process improvement, with a reputation for professionalism and effective collaboration with stakeholders across various industries.
Overview
21
21
years of professional experience
Work History
Account Manager
Amoena
11.2019 - Current
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Negotiated contract terms with clients, securing favorable agreements for both parties.
- Cultivated long-term relationships with key stakeholders in assigned accounts, fostering trust and loyalty among clients.
- Achieve sales goals as set by General Manager.
- Analyze sales trends and share quarterly findings with management.
- Grow existing distribution within the territory.
- Actively sell the products of the Amoena portfolio.
- Identify and develop potential sales and profit opportunities.
- Pro-active account management in medical distribution (Hospital, DME, Pharmacy, Mastectomy Boutiques) and Lingerie.
- Lead group discussions promoting the benefits of Amoena products; attend and conduct promotions to enhance brand recognition and assure retail sell-through.
- Communicate information on market trends, competitive activity, and customer feedback.
- Conduct and/or assist with in-services and fitting seminars as needed.
- Assist with National Accounts in-store promotions.
- Complete returns authorizations and sample requests for in-house processing.
- Complete other projects as assigned by General Manager.
Account Manager
Unisync Group
08.2015 - 11.2019
- Secured and maintained First Responder Uniform contracts throughout Southwestern Ontario.
- Participated in multiple tradeshows and EMS events, enhancing company visibility.
- Implemented the 'Slip on Your Red Campaign,' raising over $40,000 for Wounded Warriors Canada.
- ·Directed and hosted SW-Ontario Wounded Warriors Golf Tournament, raising $25,000 over two years.
- Implemented the Slip on Your Red Campaign in conjunction with the Paramedic Chiefs of Canada and the Ontario Fire Chiefs; Resulted in raising over $40,000 for Wounded Warriors Canada for Occupational Stress Injuries programs.
Account Manager
Novacks Uniform Group
08.2007 - 05.2015
- Obtained and maintained uniform sales within Ontario and overseas to meet target sales objectives.
- Involved in the development, design, and implementation of new products for the Emergency Response Industry.
- Promoted online purchasing programs to existing accounts and secured new opportunities.
Day Care Provider
Self-employed
09.2004 - 08.2007
- Operated a home childcare service focused on physically active children and specializing in ADHD.
Sales Representative
JL International
03.2003 - 09.2004
- Managed a geographic sales territory in Southwestern Ontario, selling products for a number of different food principles.
- Prepared and presented sample food items to Chefs and Kitchen Managers.
- Developed integral relationships with Food Distributors and achieved product listing for end users.
- Knowledge of product resulted in the ability to offer new menu solutions to clients.
Education
Sales And Marketing Diploma - Sales And Marketing
Westervelt College
London, ON08.1995
Travel And Tourism Diploma - Tourism -Travel Studies
Westervelt College
London, ON05.1991
Skills
- Provided New Opportunities to increase sales with Mastectomy Shops
- Consistently meets and exceeds sales objectives by identifying opportunities and presenting strong solutions
- Successfully hosted Southwestern Ontario Chiefs meetings, strengthening relationships and supporting industry developments
- Collaborated with Wounded Warriors Canada, raising over $70,000 for programs supporting Occupational Stress Injuries through innovative fundraising campaigns
- Recognized for professionalism and the ability to build lasting corporate relationships and identify supply chain improvements
- Exceptional organizational skills, adept at territory management and strategic planning
- Superior organization skills in planning territory schedule
Accomplishments
Wounded Warriors Canada | Ambassador & Fundraiser
- Directed two successful golf tournaments, raising significant funds for OSI programs.
Fundraising for West London Hockey League
Additional Information
Languages
English
Full Professional
Timeline
Account Manager
Amoena
11.2019 - Current
Account Manager
Unisync Group
08.2015 - 11.2019
Account Manager
Novacks Uniform Group
08.2007 - 05.2015
Day Care Provider
Self-employed
09.2004 - 08.2007
Sales Representative
JL International
03.2003 - 09.2004
Sales And Marketing Diploma - Sales And Marketing
Westervelt College
Travel And Tourism Diploma - Tourism -Travel Studies
Westervelt College
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