Monika Rani
Brampton,ON
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Web Developer
Itfrog Inc.
05.2023 - 07.2023
- Streamlined website maintenance tasks for increased efficiency and improved site functionality.
- Developed custom web applications, resulting in tailored solutions for client needs.
- Contributed to company growth by proactively seeking opportunities for improvement in web development processes and technologies; shared knowledge with colleagues to foster a culture of continuous learning.
- Increased website traffic through search engine optimization strategies and targeted content creation.
Web Developer
Bank Of Montreal
11.2022 - 05.2023
- Streamlined website maintenance tasks for increased efficiency and improved site functionality.
- Integrated third-party APIs to enhance website functionality and provide additional services to users.
- Provided front-end development support, creating visually appealing designs that aligned with brand standards.
- Migrated websites to new platforms, minimizing downtime and maintaining seamless user experiences.
Web Developer
Itfrog Inc.
01.2021 - 12.2022
- Collaborated with cross-functional teams to deliver high-quality web products on time and within budget.
- Enhanced user experience by implementing responsive web design and optimizing website performance.
- Developed custom web applications, resulting in tailored solutions for client needs.
- Streamlined website maintenance tasks for increased efficiency and improved site functionality.
- Increased website traffic through search engine optimization strategies and targeted content creation.
- Assisted in the creation of detailed project specifications, outlining key requirements for successful implementation of client objectives.
Precious Metal Agent
Canadian Imperial Bank Of Commerce
05.2019 - 01.2020
- Assisted clients in navigating the claims process, ensuring timely resolution of issues and optimal outcomes.
- Delivered exceptional customer service by proactively addressing concerns and fostering a positive experience throughout all interactions.
- Negotiated favorable contract terms for clients, securing competitive rates and coverage options.
- Mentored junior agents within the team, sharing insights and best practices to support their professional growth and contributions to the agency''s success.
Risk Specialist
TD Bank
01.2019 - 03.2019
- Evaluated third-party vendors for potential risks, ensuring compliance with established industry standards and regulations.
- Enhanced collaboration between departments by serving as a liaison between functional groups on matters related to risk management.
- Developed comprehensive risk analysis reports to support executive decision-making processes.
Personal Banker
BMO Bank Of Montreal
09.2018 - 12.2018
- Leveraged advanced knowledge of banking products/services to deliver custom presentations that effectively addressed unique client needs.
- Delivered comprehensive financial advice, strengthening client relationships and promoting long-term loyalty.
- Streamlined daily operations, ensuring accurate transaction processing and efficient customer service delivery.
Education
Diploma - Finance
Financial Services
Canada05.2018
Bachelor of Arts - Arts
Lady Shriram College For Women
Delhi, India04.2014
Skills
- Front-End Development
- Customer Complaint Resolution
- Compliance Monitoring
- Information documentation
- Customer service and care
- Analytical and Logical Thinking
- Problem-solving abilities
- Building rapport
- Product Education
- Call Management
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Professional Working
Certification
- Complete Guide to Conflict Management in the workplace
- Introduction to Criminology : Explaining Crime
- Grade B two athlete (sprinting)
Timeline
Web Developer
Itfrog Inc.
05.2023 - 07.2023
Web Developer
Bank Of Montreal
11.2022 - 05.2023
Web Developer
Itfrog Inc.
01.2021 - 12.2022
Precious Metal Agent
Canadian Imperial Bank Of Commerce
05.2019 - 01.2020
Risk Specialist
TD Bank
01.2019 - 03.2019
Personal Banker
BMO Bank Of Montreal
09.2018 - 12.2018
Diploma - Finance
Financial Services
Bachelor of Arts - Arts
Lady Shriram College For Women
Similar Profiles
Upneet LubanaUpneet Lubana
Senior Fund Administrator, Hedge Funds at SS&C Technologies. IncSenior Fund Administrator, Hedge Funds at SS&C Technologies. Inc
JAIDEN PABLAJAIDEN PABLA
Customer Technical Support at RogersCustomer Technical Support at Rogers
Pamela BlakePamela Blake
Bartender Supervisor at Sugar Daddy's Night ClubBartender Supervisor at Sugar Daddy's Night Club
Mayuri GourMayuri Gour
Integrated Solutions Documentation Engineer at KION GroupIntegrated Solutions Documentation Engineer at KION Group
Soma AsahiSoma Asahi
Freelance Web Developer Freelance Web Developer at Self-employedFreelance Web Developer Freelance Web Developer at Self-employed